If I may?
I am not convinced the cases are similar, but I do have some insight on the system.
In the last and the current curriculum (the latest one,) there is an increase in basic science as well as its emphasis over skills.
As such there is a probalem across the nation as many instructors have no background in these sciences, becomming instructors based on their time in EMS.
In the past, memorizing disconnected facts related to EMS was enough to pass and that is no longer the case.
Though every EMS publisher including one I contract to is creating powerpoints to present to students for instructors that have no idea what they are teaching.
As such, at this moment in history there is a very high likelyhood the problem is with the instruction.
To add to that, this soldier mentioned he was in the army, so he may have stressors and responsibilities that preclude a focus on academic performance. As well as a predisposition towards "what is needed to be known for the field."
As well acclimation from military to civillian world takes some time, and trying to pass a medic exam during, it is in my teaching experience, very difficult for the students.
If he is a medic, he may also simply not know what he doesn't know about civilian medicine but his military training allows him to take a test he is not prepared for and there is an under estimation of what is involved.
I would agree with your assessment if it were a different time in EMS and you were replying to some person whos only focus was passing paramedic class.
But as it stands today, the old wisdom does not apply.
Anjel, I told firetender I would extend some charity