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Let's not forget most people are promoted to the level of their incompetence after which they stop getting promoted.Sounds like you’ve got some pretty mediocre supes.
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Let's not forget most people are promoted to the level of their incompetence after which they stop getting promoted.Sounds like you’ve got some pretty mediocre supes.
Ha!...keep talkin' dude...you know I'm right....I always get a valet to park my rig, so can be validated.
Don't forget to send senior managers to the same training, and hold the supervisors accountable when they don't act in a way that their leadership training told then was how good leaders act.We've got to send these people to some leadership training.
Sounds like you found out that you genuinely enjoy helping others in need. It can be very rewarding to be able to provide help or comfort when someone has reached the end of their ability to handle the situation.I feel funny answering this, I am but a lowly MFR as a Volunteer Firefighter. I generally tell people that quote from a Charles Bukowski book, "I don't hate people, I just feel better when they aren't around". I'm 55 years old, I've made a very nice living as a programmer, a data scientist (building mathematical models that predict human behavior), a management consultant, and the head of a small but reasonably successful marketing firm. Then I moved away from the big city and the east coast to a small rural area of the south. My wife grew up here, but I don't know anyone, and I figured I'd volunteer for the fire department to try and "plug in" to the local community.
I tend to gravitate to things that people don't like or want to do. If it's competitive, then I'm out....but I'm happy to take out the trash or do whatever needs to get done. Now fighting fires is exciting, but it's competitive. A call goes out for a structure fire, and we can get well over a dozen volunteers to go screaming to the scene, wherein they'll throw on an SCBA, grab a halligan and/or potentially fight each other to be lead on the hose. But a medical call goes out for a 90 year old woman who has fallen, or 70 year old guy with chest pains, or a 30 year old contemplating suicide, and in some of our districts, we can't get a single person to go. They'll say the Ambulance service will get it, but we have two ambulances for 450 square miles of county, and most of the time a VF could get there first. So I started gravitating to the medical side. I found an Assistant Chief who truly epitomizes compassion for the community he serves, and I've begun following him around and learning how to be a decent MFR. He got me into the EMR/MFR training, and then has made sure he or one of his lieutenants went with me on several calls. And it's truly weird, but I like doing this....I mean I REALLY like doing this. I've been kneeling in vomit, bitten by a PT's dog, yelled at by several patients, and almost always ignored by the EMTs and Paramedics on the ambulance service; but after every single call, I feel good....I feel satisfied. I honestly don't know why. I spent nearly my entire working life trying to figure out how to make someone (as well as myself) more money, and I while I've loved the money, the prestige, the office, the lifestyle....I have never felt as "satisfied" with my contribution in this world as I do when I'm helping someone. They are scared, they are in pain, they need help....if I can remove some fear, alleviate some pain, just help even a little, well that's worth doing.
I envy those of you who feel that way about your work....I spent 35 years doing and getting a lot of things, but I never found that reward in any of my jobs.
All these things tell me a few things about you: you're ridiculously smart (I wouldn't even know where to start to understand mathematical models to predict human behavior), you're educated (I'm guessing masters level?), and do the job because you enjoy it. While you claim to be "a lowly MFR as a Volunteer Firefighter" I think your attitude shows that you want to be there. If I was you, I would look at taking an EMT class, so you understand why you do a lot of stuff as an MFR (I'm an advocate of raising standards for volunteers, because it allows you to assess and treat the patient better).I feel funny answering this, I am but a lowly MFR as a Volunteer Firefighter. I generally tell people that quote from a Charles Bukowski book, "I don't hate people, I just feel better when they aren't around". I'm 55 years old, I've made a very nice living as a programmer, a data scientist (building mathematical models that predict human behavior), a management consultant, and the head of a small but reasonably successful marketing firm. Then I moved away from the big city and the east coast to a small rural area of the south. My wife grew up here, but I don't know anyone, and I figured I'd volunteer for the fire department to try and "plug in" to the local community.
So, im not technically an EMT but im the equivalent of a firefghter EMT in Portugal and i can answer your question no doubt! The thrill, the rush, and the comradery. I dont do it mainly to help others, thats a consequence... I do it beacause i love to do it! The trauma, the mess, that heart condition that keeps you on your toes all the way... yeahI had a long conversation yesterday with an EMT that works for my service. He’s a really good guy. Mature, with a lot of life experience. He’s been dissatisfied with the job for the past month or so, and has been pretty vocal about the fact that he wants to quit or move on.
We sat down yesterday and started to hash it out. I asked him to think about what made him happy. What was the real reason that he did what he did. He immediately answered, “the money“.
After we talked for a while, he realized that it wasn’t the money. It turns out that he’s a high touch kind of guy. Needs appreciation and reassurance. He needs to know that what he is doing is valid and important. He also needs to feel as though he is contributing. Wants to be involved in projects.
The biggest issue was, he didn’t know how to explain any of that. All he had was an overall feeling of disenchantment. He knew that what he was doing wasn’t making him happy and he didn’t know how to fix it. He focused on the money, because that seemed to be the easiest thing to change. We talked about what would happen if he went to work for another service. Yes, he might make a little bit more money, but at the end of the day, when the new car smell wore off… He would still be disenfranchised with the overall business of the business.
He asked me what it was that motivated me. And I answered without hesitation. The real motivation for me is to see new employees and students performing at an exceptional level. When I see people that I trained working as EMTs, it makes my whole experience worthwhile. My second driving force is systems. I’m an organized, operational minded guy. I like specific framework-based operational systems. And that’s something that I am lucky that I can contribute to my current place of employment. Helping to develop standard policies procedures and guidelines is something that I’m interested in, and when it makes work safer or faster, I feel validated.
After that conversation, which ended really well, I thought about it a lot.
I thought about ways to find opportunity for the people on my team to feel valued, worthwhile, and appreciated. I’m planning to work on that moving forward. it’s not an overnight fix, but it’s certainly something worthwhile and needs to be at the top of my priority list. As my role in the organization changes, I believe it’ll be one of the largest items of focus as a pertains to retention.
And now I’m curious. What drives you? Think deeper than the stock answer, “to help people”. The real reason is usually much deeper than that. If you just wanted to help people, you could be a dog walker, deliver meals on wheels, or be a patient care Tech in a nursing home. There’s a lot more to the reason why we do this job. And I would really like to know your reasons.
This may help me to find new ways to engage and retain our strong workers who deserve to feel validated and appreciated at the end of the day.
Thank you for your comments, and you are correct, I do have a masters degree (M.S. in Computer Science). I like your suggestion of taking the EMT class to deepen my knowledge in the emergency medical field. I'm embarrassed to admit that I sort of dismissed EMT training out of hand because I thought it was really for those who were going into the profession as a paid-professional. But to your point, no one says you have to go full-bore into it, you could also take the course just to be smarter and better as a volunteer. Our local university offers an EMT-basic course, as does our local ambulance service, so I'm going to look into those classes. Thanks again!All these things tell me a few things about you: you're ridiculously smart (I wouldn't even know where to start to understand mathematical models to predict human behavior), you're educated (I'm guessing masters level?), and do the job because you enjoy it. While you claim to be "a lowly MFR as a Volunteer Firefighter" I think your attitude shows that you want to be there. If I was you, I would look at taking an EMT class, so you understand why you do a lot of stuff as an MFR (I'm an advocate of raising standards for volunteers, because it allows you to assess and treat the patient better).
Unfortunately, that type of thinking is all too common among volunteers (including many at my own department). As well as among career staff who want to be firefighters, but 80% of their calls are EMS related.....I'm embarrassed to admit that I sort of dismissed EMT training out of hand because I thought it was really for those who were going into the profession as a paid-professional. But to your point, no one says you have to go full-bore into it, you could also take the course just to be smarter and better as a volunteer.