Bottom line there is three methods of transport, two of which the County of Los Angeles regulates.
1. Ambulance transport - staffed by either EMT's, paramedics, or a combination of personnel.
2. Ambulette transport - staffed by EMT's, with a gurney. No medical equipment is in these vans, and
3. Wheelchair van - staffed by CPR-certified employees. (This option is not required to license with the County of Los Angeles).
Businesses accepting payment differs from whether transports are reimbursed.
Medicare (and some private commercial medical insurance) will pay for ambulance transport that is deemed necessary and appropriate documentation must accompany all billing for individual trips.
Medicaid (Medi-Cal) will also pay for ambulance transport and ambulette transport, yet the reimbursement amounts are significantly low. This often results in the provider electing to refuse Medicaid payment in lieu of private or commercial medical insurance payments.
Finally wheelchair vans only accept private payments – much like a taxicab. It is very rare to see insurance of any kind routinely pay for these wheelchair trips.
With this being said, it’s no wonder that unscrupulous ambulance providers are so diligent in getting Medicare to pay for patient transportation, especially dialysis patients. When a service has both ambulance and ambulette or wheelchair transportation, the idea is to always get the largest, most secure payment especially for repeat transports. Unfortunately, this leads to providers caving to the pressure and this is the argument we have seen in this thread.
EMS personnel need to ask themselves how much dialysis transport their service does, and whether it is reasonably necessary for the individuals being transported to go by their respective means. When its not, be aware of it. The provider is setting themselves up for an audit, and the employee stands to lose out on work.