Forum Asst. Chief
Don't advocate being obnoxious. EDs don't like having people waiting/holding the wall any more than you do. Plus, I don't know where you work, but at my ER, if you brought that up, we would laugh profusely and go on about our day.Normally when you mention the words "patient dumping" and "complaint" in an obscure way, they get up off their cans and get YOU out of there, because even if it's not realistic, the terminology scares hospital providers because of the corporate financial implications behind it.