Do you agree that a phone call from someone in a MVC and possibly excited and/or tunnel visioned is sufficient enough or do you think a follow up call from someone identifying themselves as EMT Joe from X Volley Dept, no injuries, but the cars are in the road or are leaking fluid is a better size up? Especially in a rural area where there could be delays or not all or not the right resources deployed initially based on the limited first 911 call?
What's your input on that?
A pone call from EMT joe from X Volley department is treated the exact same way as Joe Citizen. Unless I know you personally, I am going to treat you like every other person who calls 911. Same questions. I don't care if you are the medical director, paramedic supervisor, or off duty career fire chief, if you call 911, and I don't know your personally, you are treated and questioned exactly as joe citizen. If you say you need 5 ambulances, and dispatch protocol is to only send one until a responder in the AHJ gets on scene requesting more, than you are getting only one ambulance. Hopefully your dispatcher are doing their jobs properly and asking everyone the same questions to determine what resources are needed on scene.
Now, if your on duty somewhere, in a department vehicle, and your dispatch center calls my dispatch center, that's a different story. But regardless of if your in an urban or rural area, all 911 callers are treated the same way, because there is no way to verify that EMT Joe is really an EMT, and really on X volley department. If you are in a marked vehicle, I will ask you for your agency name, your ambulance name, in addition to all my other questions, and then tell the responding units to "look for ABC ambulance that was flagged down for this incident."
If you want to seriously CYA, pull up behind the scene of the MVA (if they are in the middle of traffic), activate your EWD to advice other drivers that something has happened, call your dispatcher center and advice them as to what happened, and check for injures. once the AHJ shows up (whether fire, PD or EMS), ask them if they need anything from you, and be on your way.