daedalus
Forum Deputy Chief
- 1,784
- 1
- 0
Has anyone ever had experiences being obstructed by security guards? There were three recent incidents at my company that have caused us to raise our concern over them.
The first occurred in a gated community, and a security guard at the gate refused to let one of our units out of the neighborhood after they had picked up a patient and started transporting to the hospital. The guard demanded the name, address, and complaint of the patient, which our driving crew member refused to divulge. Dispatchers were notified, who in turn called the security guards supervisor and told him that police would be dispatched if the guard did not open the gate ASAP. He did, and I am really hoping police were called anyways to follow up, but I do not know.
Second, involved myself and my partner. We responded to a urgent care clinic where we were met with an armed guard at the gate who threatened to use force against us if we did not park where he wanted us to. We left and posted around the corner until county police cleared the scene for us.
Third, one of our CCT crews was held at the front of a hospital by hospital security while they were trying to bring their patient upstairs to receive a STAT cardiac cath. The CCT RN threw a fit after that.
I am trying to understand why some people almost seem to like causing serious problems for others trying to do their jobs. Is this a pattern in your area as well?
The first occurred in a gated community, and a security guard at the gate refused to let one of our units out of the neighborhood after they had picked up a patient and started transporting to the hospital. The guard demanded the name, address, and complaint of the patient, which our driving crew member refused to divulge. Dispatchers were notified, who in turn called the security guards supervisor and told him that police would be dispatched if the guard did not open the gate ASAP. He did, and I am really hoping police were called anyways to follow up, but I do not know.
Second, involved myself and my partner. We responded to a urgent care clinic where we were met with an armed guard at the gate who threatened to use force against us if we did not park where he wanted us to. We left and posted around the corner until county police cleared the scene for us.
Third, one of our CCT crews was held at the front of a hospital by hospital security while they were trying to bring their patient upstairs to receive a STAT cardiac cath. The CCT RN threw a fit after that.
I am trying to understand why some people almost seem to like causing serious problems for others trying to do their jobs. Is this a pattern in your area as well?