I'm sorry, but what did she get the 8 hrs off for? you were the one who didn't answer the simple question of what unit you were. had you answered what unit you were, the whole situation could have been resolved.
not only that, but maybe the dispatcher was on the phone, entering a new job, doing paperwork, doing QA, maybe trying to hit the little dispatcher's room when you called?
if I was your boss, I would have given you more than 8 hours off for making the situation worse and not being professional. But that's just my 2 cents, and I have worked on both sides of the mic