(But it's not actually their house. They're just acting like kids in the owner's house, who I'm sure would probably have higher professional standards in mind than displayed.)
what do you know about EMS? or the fire service? or law enforcement? you seem to have your mind made up, when you really know nothing about this industry.
Let me educate you. I used to work for a hospital based EMS service. I was one of 8 full time employees assigned to Ambulance 780. It WAS our truck. we worked on it, we customized it to make out jobs easier. we took care of that truck. we knew the area better than anyone else, because it was OUR truck, and our responsibility to do so.
Did we own it? no. did we pay for the equipment on it? no. but it was still OUR truck. and for those 12 hours, it was OUR truck.
if you did a ride along, you were a guest on OUR truck. if a per diem was working a shift on A780, they were a guest on OUR truck. They didn't work it day in and day out, didn't know the ins and outs of the city, didn't know how WE operated. Most understood that. Some had to have it explained to them. So if a newbie comes on, he understood that he should see how the truck operates before trying to tell people how wrong they are. usually takes at least a year, sometimes more.
Ditto for a fire house. you think they don't treat a fire house as THEIR house? or you come onto an engine crew, as an outsider, and are going to tell them how wrong they are, and tell them how to do things? or even better, tell a cop that his patrol car is a disaster, and you know better. I bet you are thrown out on your *** and told not to come back.
about a year ago I accepted a new position at another Hospital based EMS system. I have 10 years in EMS, the last 4 in a 100% career urban based system. when I came here, I sat in the back, and listened to what I was told. I did 5 shifts with the veterans (3 as a 3rd on a BLS truck, and a 4th as a 3rd as an ALS truck). The entire time, it was "how do you do things" and "what can I do to help you" and "how do you guys do this?" I kept my mouth shut, helped out when I could and pretty much just observed. The 5th shift I was working as a second, and i was the same way, even though I had been doing this for 10 years, I still let my partner take the lead on every patient. Did I agree with everything I saw? no. was it different than I was used to? absolutely. But I understood that I was the new guy, and a guest in their house. it was their rules, and it was my responsibility to learn them. if you want to have a career in EMS, you would do well to learn that.
Don't they know that it reflects badly ONLY upon them when they act like that?
I don't know, you would have to ask them
Since when did personal opinion about the idiocy level of a patient or her caregiver have anything to do with actual patient care and warrant complaining loudly and unprofessionally to everyone about it?
hmmmm. nurse asks why do you have no information, and you can say that is why. or asks why is the patient in that condition, that is why. or maybe if it's a potential case of elder neglect, so the hospital staff can be aware of a potential problem. or maybe they were just venting their frustrations that the patient wasn't being properly cared for, and since the system seems to fail all too often, it was the only way they could say what was on their mind without actually going off on the caregiver. I don't know, I wasn't there. But until you have worked in their shoes, day in and day out, who are you to judge?
Let me ask you, is your truck actually *your truck* or are you representing a company, district, and EMS system as a whole? Because if you're a jerk, audibly, in front of people, it reflects negatively on lots and lots of people. "Wow, those paramedics are really nasty."
See above on the whole "your truck" thing.
I will also let you in on a dirty secret about EMS. There are a lot of people who are not happy with the system. But unlike some careers where people don't like their jobs, they actually do, but they get frustrated with trying to advance their profession and constantly facing roadblock after roadblock. Not enough units, not enough ALS, ALS can't do enough, dispatch's equipment doesn't work, equipment on the ambulances don't work, ambulances keep breaking down, stuck in an ambulance for 12 hours without a station, running job to job to job without a break for 12 straight hours, and lack of proper training for new hires(both internal and external) are all common complaints, and many people have tried to make improvement, either to their own system or the system statewide without success. They wish things could be better (for the betterment of their industry and the public in general), but for various reasons (usually related to funding and the lack of being tax funded) it never seems to happen.
so after you have been "fighting the good fight" for 5 or 10 years, come back and tell us exactly how you feel.