In Medic417's defense, I read the OG post, then came back to it minutes later and it was gone.
If I remember correctly, it was 'Mike911' or 'Michael911' or something like that. Said he was from AZ and and EMS administrator with extensive experience on the business/administrative end.
Anywhoooooo...yes, we transport people to the ED ALL THE TIME that absolutely have no need to go there, ie 'I'm hungry' to razor burn to 'F*CK YOU! Take me to the hospital'
They don't even have to have a medical complaint...or a complaint at all, just a desire to go the hospital. I don't agree with the system, but that's how it is.
Like Veneficus said, transport times are short and paperwork(proper, cya paperwork) to leave them there is more timely. Ultimately, we take them, and they sit in the waiting room or walk out when they find out they're going to the waiting room.
When hospitals are on divert, we still take the BS there, since they won't be taking a bed anyway.
As far as billing, I have no idea who/what/how that works. A third-party does our billing.