DesertMedic66
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For us dispatch gives out the adress and the nature of the call but never the name, we do not have encryption. We will sometimes receive the name in a page or if we call dispatch on a cell phone. We have the option of calling the hospital via radio or via cellphone. Both of which gets recorded. Everyone calls in using the cellphone because it's easier. If for some reason we need to say the patients name over the cellphone to the hospital then we must ask the patient if that is ok with them.