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You guys down triage Omega calls? That's awesome! What kind of alternative referral do you typically use?
It's a new program and to be honest I've been out so I'm not sure what exactly they're doing. Currently we still go, no lifts no sirens, allow the RN to finish her phone assessment, consult with her, confirm it's ok with the patient then write an AMA chart. It's eventually going to cancel the ambulance response all together and they'll be triaged to our community medics, the low income/free clinic or various other clinics, UCs and possibly psych centers although I'm not sure on that one. I think they also help people get setup with primary care and also do follow ups on all the patients the provide services to.