Glucatron
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Dispatched in midafternoon to 40yof with anxiety at a sheriff's office. On arrival we find her to be very shaken though not in a panic. She is clammy. Says she doesn't remember getting to there. Staff inform us she was panicking and shaking and talking very fast and wouldn't listen to everyone. We take her into ambulance. BP: 125/74, HR: 112, RR: 20, SPO2: 96. Glucose: 102. I don't feel like I handled this call well at all. First, I tried to get her to relax by telling her that we are here to help and that we will do anything we can for her. This did help. Then I asked, I feel, the worst question I could have. I asked her what has been going on with her life. She went on and on about her stresses (pretty legitimate ones, too). I redirected her focus to medical history, SAMPLE, etc... She was not having any pain. She had eaten lunch but couldn't remember exactly what it was. She said she had a history of "anxiety" and "mental problems". I attempted to get her to elaborate. She began to panic again about how she has been to the hospital so many times and has to pay them back and can't. I attempted to redirect her again by asking what medications she was taking. This is where it became strange. After I ask her this, (she has been staring at the back doors of the ambulance the entire time) she won't respond. She stares absently forward. Nothing will make her aware of me. I talk louder, take her hand, snap fingers, trapezius pinch finally, no response. At this point I'm thinking, is she breathing? She is. Then she comes back. Looks at me as if nothing had happened. Claims she doesn't remember that happening. Before I can ask further questions or take additional vitals she does it again. I alert my medic and we switch. Honestly, I do not remember what he did from there. So, the call started out seeming to be anxiety, then I began suspecting a partial seizure or psyche issues. How would you have dealt with this patient?