I'm sure that every agency has them, your frequent fliers who call almost everyday. Anyway, we have a gentleman that calls 911 for "chronic back pain." He does have a extensive medical history, and without a doubt he is in pain. But his docs won't prescribe him any pain meds or what he likes to say is that he "ran out" after being in the ER just yesterday. Anyway, are there any solutions/ideas so that I don't get called to his house for the same damn thing at 2am everyday?