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Well depends on what you mean by care, the faster you get them to a hospital, the faster they get definitive care. If you are substantially delaying their transport because you insist on having Paramedics take them, are you giving them better faster care?
So why is this volly department only responding to 10% of the calls? Is this all they are dispatched to, or all they respond to when dispatched? Either way something doesnt make sense. As for beating them to the scene, I can say that I personally have never seen that happen where Im at. Usually its a substantial wait before ALS gets there.
Imagine its winter and someone crashes their snowmobile into a tree on some remote logging trail. Would you want local EMTs who know the area well responding, or would you just prefer to wait out there in 5 degree weather while some non local Paramedics get lost repeatly while trying to get to you? Once they do get to you what are they gonna do prior to getting you into the ambulance? Pretty much the exact same thing we'd do. I know, Ive seen both sides of it doing ambulance clinicals with an ALS company and responding as an EMT and I didnt see anything done differently, except in the case where ALS handled it themselves the patients were suffering from hypothermia by the time they made it into the ambulance(almost the same thing on some car wrecks around here).
The poorest areas often get federal or state aid. Around here the poorest township has some of the best and most modern EMS equipment because they get federal aid and grants. Its the ones that arent as poor that have to pretty much fend for themselves because they dont qualify, and the public is usually less than enthusiastic about paying higher taxes for better EMS.
EMS is kind of a red headed step child when it comes to health care. People want the best hospitals staff and doctors, but EMS is generally an afterthought, especially in rural areas where people figure they are often better off just having someone drive them to the ER than waiting for an ambulance. I almost never see pediatric calls unless its something really bad because people just snatch the little ones up and drive rather than wait. Youd also be amazed at the condition of some of the patients that walk into the ED around here.
Significant trauma is not the by any stretch of the imagination the majority of what EMS responds to though. Sure, in this case transport to the hospital is what is needed. But we can do better than that for our medical patients. Is the dehydrated patient with some serious nausea and vomiting going to die during a BLS transport? Nah, probably not. But they would be a lot more comfortable going ALS, make no mistake.