So, that's a big number, but when I think of high volume, I am more interested in how many calls per units or UHU. I think my former employer did something in the area of 70,000 EMS calls annually, in an urban city (280,000 people over 26 sq miles), utilizing a tiered system, over 15 trucks. I consider that to be a high volume system, especially when you look at how many runs each unit goes on every day.
now compare that to NYC, which does 1.7 million calls a year.... high volume, sure, but that's also divided up over 764 trucks (227 ALS, and 537 BLS, and that might not be including the voluntary ambulances in the system), you will find the average number of calls per truck isn't super high.
And compare that to philly (1.5 million people over 142 sq mile area), which answers 270,000 911 calls a year, among 55 ALS ambulances, the busiest (Medic 2) does 8,700 calls a year.
So now you see how overall run volume doesn't always mean high volume, especially if you are looking for a high number of patient contacts.
There is probably some old data, but I think you will find patient mortality decreased, however quality of life is often better with ALS. But I am not aware of any recent studies on this topic, but several of the older ones are still valid today.
There is no perfect data set, unless your looking at finding a particular set of data that is designed to support your point of view.