I need perspectives

RebelAngel

White Cloud
226
6
18
I am considering resigning from my EMS squad and possibly the entire fire department. This is long but I wanted to post and see if you all could help me walk through this. I know there are things I am not considering or may not be able to see because I'm in the middle of it.

We are a volunteer fire department, with BLS squad, in a rural area. Our Squad has three EMT-Bs and two CFRs. My boyfriend is Chief of the fire department, remember that, it's important. I joined the department to help people, plain and simple. My boyfriend and I met after I joined the department/squad, figured I'd throw that in there in case someone felt it was relevant.

Our squad Captain is incompetent. There's no nice way to say it, it is what it is and that's what she is. Everyone has their strengths and weaknesses and she's just not built for a leadership position. She ended up in that position, before I was involved in the FD and or squad, for the sole reason no one else wanted it. She grasps so tightly to this position because, as it was explained to me, she grew up in our town in a family that was looked down upon. Now she's in a respected position of "power" within the community and she likes it. Her husband is her assistant and also Chairman of the Board of Commissioners. I'm sure you all can see how that complicates these issues being addressed properly.

She has run at least four people away from the squad in the last year. One was an amazing EMT, who refuses to refresh until she is no longer Squad Captain. One was a newbie who became a member of the FD, was interested in volunteering and becoming an EMT but was never followed up with by Captain and moved on to other things. The two others were EMT students who were constantly pushed off by her (told they couldn't do anything on the ambulance (lie...emt-b students can do things at direction of the EMT, never called or followed up with) and partly through the class saw the state of the Squad and how she ran it and just didn't want to be involved.

She lacks as an EMT though she is better with medical than she is with trauma and is relatively good with the elderly. I have seen her do things that could get her, and the department, in big trouble if someone decided to report/file a complaint against her. These have been HIPAA breaches, as well as not taking appropriate care of patients, and lack of professionalism. The Chief (AKA my boyfriend) knows these things. She does not take well to critiquing. She gets very defensive and refuses to believe she is doing something wrong. She makes [********] excuses for things she does not do and rarely accepts personal responsibility. She doesn't delegate to get things done, they just don't get done if we wait around for her to give us permission or for her to do them herself.

She has repeatedly told lies to me, at least one of our CFRs (EMR in other areas, in our area is one level under EMT-B), and others regarding polices of the Squad/Fire Department, handling of patients, and on. I am well connected and have contacted the appropriate people to fact check information that did not seem right to me, either things she has told me directly or things others have been told by her that they brought to my attention. Most recently, earlier this week we had a structure fire during which I functioned in a firefighter capacity, not EMS. I saw one CFR making rounds, checking in with the homeowners, bringing them blankets and warm drinks (it was around -5 degrees that night), and keeping an eye on the firefighters. After the call the CFR came to me and said that the Squad Captain told her she (the Captain) could not leave the ambulance, it wasn't allowed. That was completely untrue and I verified that fact with the appropriate people, as well as the SOPs/SOGs, before I went back to the CFR with the correct information and detailed with the CFR the importance of getting out of the rig and making "rounds" at a fire scene.

She doesn't do rig checks, doesn't want anyone else to do them either. Last year, for the first part of the year I was doing them and found so much broken or expired equipment which I then reported back to Captain and Chief. I also discovered our ambulance was not Part 800 compliant. I, along with the Chief, was in touch with the head of our county EMS bureau to find out what expiration dates mattered, which ones didn't, and in touch with Med Control to get necessary prescriptions and whatever else I did I can't remember to help get us part 800 compliant. It was weeks of me connecting with people, and me and the one CFR rig checking and inventorying the ambulance and our stock closet to figure out what we had that was good and what we had that was expired and needed to be replaced, what we had and didn't need, and needed but didn't have. Most recently, me and one of the EMT-B students inventoried our three trauma bags (two on ambulance, one on our rescue) and they were pathetic. I am currently in the process of having our trauma bag inventory reviewed by our EMS bureau, without our Captain's knowledge. I plan to take that information back to the Chief and if necessary to the Board of Commissioners to get the bags up to par. If it goes to the Board the **** will hit the fan, no doubt.

During this whole process I have gone to the Chief (my boyfriend), from before we were together up until now, and he is well aware of everything. At times it has caused us to get into arguments...actually our biggest arguments, we don't fight often thankfully, are often Squad related. He feels his hands are tied to an extent and is one that does not like confrontation. To complicate matters even more, he is suppose to be buying land from them as soon as it warms up enough they can walk the property, and doesn't want to piss them off and have them rescind the sale. He said a week or two ago he would talk to her about her chasing one of the new EMT students away, but didn't/hasn't yet. When I was told the EMT dropped out of the refresher course due to our Captain I took that information back to the Chief. He talked with the EMT and was told why. It did have something to do with the Captain and that the EMT would not come back until she was out as Captain. That seemed to light a fire under his butt to talk with her again but he has been out of town for work and thus far hasn't had the opportunity to have a sit down, closed door, conversation with her.

Frankly, I'm fed up with her and the way she runs "her" ambulance. I talked with one of the line officers a couple weeks ago, when I was ready to resign right then because of her. He put things in perspective and reminded me that this is not about her, it's about the community and reminded me why I joined the FD in the first place, to help people. However, I am sick of our squad performing in a way that makes us look inept; IE not having appropriate and functional equipment. I also worry about liability issues. I am tired of having the time and energy to do things that could greatly benefit our Squad but can't because the Captain won't "let" me and for no good reason, other than it's a power thing. I am tired of not being able to trust my Captain AKA my superior. I am tired of my boyfriend and I arguing over Squad Captain stuff and feel that it may be better for our relationship if I am no longer in the fire department. I feel like I won't be able to just resign from the Squad. I can't see something broken and just ho-hum past it. Her term won't be up until the year ends.
 

shyandroid

Forum Ride Along
9
0
1
Agreed with Demedic - no sense in having your time taken, unpaid, to induce stressors that would occur on paid EMS employees. I think you're motives are in the right place but frankly, no matter what profession you're in, the people you work with can make or break you. It's not always what you do but who you do it with.

Good luck.
 

PeacefulIce

Forum Probie
22
4
3
I would walk away at least for now. There is no point in putting yourself under that kind of stress for a volunteer position. Agree with the above, often times it is not your own skill, but the environment that will get you...in ANY job.
 

CALEMT

The Other Guy/ Paramaybe?
4,524
3,349
113
Take a little vacation from it. You're a volunteer. You can always walk away and come back when your mood changes.

This.
 

akflightmedic

Forum Deputy Chief
3,892
2,567
113
I do not think it is the Captain who does not know how to be an Officer/Leadership position...

The problem lies with the Chief.
 

Ewok Jerky

PA-C
1,401
738
113
Talk about EMS being inbred...

you've posted about this problem before. It's volunteer, give it up already. what's the point of giving your time to something so dysfunctional that seems to cause you a lot of problems?

EDIT: thanks for not commenting on me spelling inbred as inbread.
 
Last edited:

Chewy20

Forum Deputy Chief
1,300
686
113
All that frustration and drama over a place that doesnt pay you? I argee with the rest.

Edit: Especially with the inbred part.
 

DieselBolus

Forum Crew Member
80
33
18
Having your name and location, along with a litany of very specific complaints about a higher up makes you exceptionally identifiable.. I'd be very careful what you post on the internet. Even if your comments have merit, openly discrediting peers and superiors in EMS is highly frowned upon.

It's a small world..
 

RocketMedic

Californian, Lost in Texas
4,997
1,462
113
This is why volunteering is hard. You're not even getting paid for the silliness.
 

planetmike

Forum Lieutenant
200
58
28
Expired means expired, can’t be used. Your state’s office of Emergency Services (or whatever it’s called in your state) should have a list of what equipment, medicine and gear are required to be in working order on your apparatus. Print out that official list, and do a complete check off with the Chief, and remove what is out of date or damaged. Maybe that’s a bit passive-aggressive. If the Captain gets mad, tough. If you need to un-volunteer, do it. Maybe a complaint to the state office would be in place. Of course, your name would be mud since it’ll be easy to figure out who filed the complaint.

If you can last until the elections (who votes, seven people?) who would be running for the office against her? Are you willing to step up?

The Chief needs to take charge of the squad. It is a team effort to run a volunteer squad. Maybe some team building work would be useful? I know our daily (quick, ~15 minutes, done at the start of every shift) and weekly (very detailed, ~2-3 hours) checkoffs are useful in building teamwork and camaraderie with our run teams and our leadership.

Whew, good luck.
 

Carlos Danger

Forum Deputy Chief
Premium Member
4,513
3,241
113
I'm intimately familiar with the drama and politics that plague the rural, small town volly squads in upstate NY. For some reason this type of crap seems very common there.

All I can say is.....the type of change that it sounds like needs to happen there is unlikely to happen anytime soon. If the people in charge have already shown that they are willing to lose members (which is HUGE in a tiny place like that) and overlook expired drugs and equipment, then they are obviously OK with the way things are, or at least not motivated to fix them. That tells you pretty much all you need to know.

The chance that a newbie is going to come in and change minds is slim. People won't like it, and you'll constantly be fighting battles.

I know you want to be involved, but like others have said.......it's just too much crap to deal with for a volly position.
 

Tigger

Dodges Pucks
Community Leader
7,853
2,808
113
So the chief is your boyfriend? ;)

In any case, it's not worth dealing with for no money. Having to run around to the state behind your leadership or lack thereof is just going to create more issues even if its the right thing to do. Interpersonal politics trumps all things at these agencies it seems.
 
OP
OP
RebelAngel

RebelAngel

White Cloud
226
6
18
It's"my community, my neighbors, my friends that end up suffering because the squad can't get their **** together. That's why it's so hard to walk away. How can you turn your back on someone that you know needs your help? Our area (and squad) is hurting bad for EMTs.

Talk about EMS being inbred...

you've posted about this problem before. It's volunteer, give it up already. what's the point of giving your time to something so dysfunctional that seems to cause you a lot of problems?

EDIT: thanks for not commenting on me spelling inbred as inbread.
 

akflightmedic

Forum Deputy Chief
3,892
2,567
113
It's"my community, my neighbors, my friends that end up suffering because the squad can't get their **** together. That's why it's so hard to walk away. How can you turn your back on someone that you know needs your help? Our area (and squad) is hurting bad for EMTs.

Here is the reality...if a community has been hurting this bad and for this long, stop trying to put a bandaid on a wound which needs a clamp to stop the bleeding. This "solution" your community is clinging to worked fine in the 1970's and 80s....it is time to get current.

If people quit giving the service for free, the community leaders would be forced to find a solution which ensures there are adequate staff on hand at all times and a lot of this petty, small town political BS will cease.

As a very old friend of mine used to say "All you people who volunteer 'for the community', I do not see you out there volunteering to be a pot hole filler, a trash hauler or even animal control officer, nor is your community asking you to do so"

So I ask you the same...if you wont fill pot holes which is a VERY important job as it saves cars and minimizes danger by mitigating accidents, why are you giving it away free for EMS? Why will your community pay someone to essentially fill a hole (no education required and minimal tools/training) yet they will not pay you?
 
OP
OP
RebelAngel

RebelAngel

White Cloud
226
6
18
Actually, yes, I have participated and other volunteer opportunities in our community. During the floods of our area a few years ago, well before I was involved in the FD/EMS, I helped with flood clean-up, flood relief distribution, and communication. I had FEMA as well as local and town offices reaching out to me to get information about. I am good at what I do. I also volunteer with food our local food bank and do what I can for our church.

Our town is a large area but the population is lower. We are a lower income, rural area. Not a lot of money here. I think if they had to pay people to be fire or EMS taxes would have to jump and that would be quite a hardship for many people in the area. Taxes are already high in the state.

Our animal control officer is actually paid, not a lot but that is a paid position.

Here is the reality...if a community has been hurting this bad and for this long, stop trying to put a bandaid on a wound which needs a clamp to stop the bleeding. This "solution" your community is clinging to worked fine in the 1970's and 80s....it is time to get current.

If people quit giving the service for free, the community leaders would be forced to find a solution which ensures there are adequate staff on hand at all times and a lot of this petty, small town political BS will cease.

As a very old friend of mine used to say "All you people who volunteer 'for the community', I do not see you out there volunteering to be a pot hole filler, a trash hauler or even animal control officer, nor is your community asking you to do so"

So I ask you the same...if you wont fill pot holes which is a VERY important job as it saves cars and minimizes danger by mitigating accidents, why are you giving it away free for EMS? Why will your community pay someone to essentially fill a hole (no education required and minimal tools/training) yet they will not pay you?
 
OP
OP
RebelAngel

RebelAngel

White Cloud
226
6
18
Good update!

Chief talked with Captain today. I have permission to do whatever I feel needs to be done regarding equipment and getting it up to par. I report to the Captain and she will order.

She called me this evening, hours after Chief talked to her, and apologized. She also said she was burning out and come December she's out as Captain. She said she recognizes her weaknesses, said she doesn't like the leadership position and apologized for coming across the way she has to me. She told me it's not "her" ambulance, it's "our" ambulance I could "do whatever I wanted" because she understands I have good intentions. So far I have five votes for me for Squad Captain in December, her and her hubby are two of them.
 

RocketMedic

Californian, Lost in Texas
4,997
1,462
113
I turn my back easily
 

akflightmedic

Forum Deputy Chief
3,892
2,567
113
The bulk of your examples were for times of disaster...again not accurate comparison. I am talking about an every day position. None of your town/civil servant positions are volunteer, why is the EMS?

Disaster relief in my opinion will always be the caveat and should actually be the epitome of volunteerism (briefly) because once you go from mobilization/immediate response then you move into sustainment mode and there is always pay/funding for that. I know as I have deployed many times as a paid employee to various disasters.

Anyways, I commend your willingness to assist your community but you missed the point.

And no taxes will not jump to astronomical levels. When the city/town is forced to pay for EMS they will then evaluate where they are spending money...either too much on some areas or on the wrong things and then they will prioritize and reallocate. The no funds to do EMS argument is tired and played out...there is money, even Federal dollars in the form of grants. I have written a few of those and actually assisted with getting paid positions in some very remote parts of the country. That will usually involve matching dollars eventually but it gives the community time to plan for it.

If there is a will there is a way, however most volunteer departments do NOT want to go paid...ever! At that point your hobby and cool points are null and void. Standards will have to be maintained and most will not survive.
 

akflightmedic

Forum Deputy Chief
3,892
2,567
113
And as an observation only based on your words since I do not know you...you seem to play the political game well. You are now a shoe in for Captain and already have the votes!! Months ahead of time!!

If she is this burnt out, knows she is not doing a good job and is over the title...she should give it up...now. Or, the Chief could actually man up with some testicular fortitude and lead his dysfunctional group. I am criticizing his seemingly lack of control, leadership and conflict resolution abilities. So much of what you posted all points directly at him, not that I expect you to acknowledge this part.

Anywho...it sounds as if your life is grand again...so job well done and best of luck!
 
Top