My question is: What do you think is the best way someone like me can beef up my resume? I have a lot of the ICS certs which I noticed ambulance companies are looking for, but should I maybe be taking like ACLS?or PALS?
Being young makes it tough to have a strong resume. Being that I am 20, there just has not been a tremendous amount of time to gain "life experience," and I think I've made a stronger effort than most.
However, in much of EMS, it is not going to be your resume that gets you hired, it's going to be your ability to provide what the company wants. At lowest level, an ambulance company is hiring because they need bodies to fill shifts. You could have the greatest resume in the world, but if your availability does not correspond to what the company needs, you aren't getting hired. So, if possible, be upfront with the company and tell them you will work
any shift, at any time, with little notice. I know for a fact that this why I got hired out of a pool of 170 people for 20 positions when there were certainly people more qualified than me.
Working without a schedule is not great. You never have a good partner for a significant amount of time and the opposite seems to be true for bad partners. The 530am phone calls asking if your available suck a lot(and if you're available and the new guy you pretty much have to jump on that shift to gain credibility). But it gets better pretty fast. If you show that you are dedicated to the company, they will start to work with you on scheduling once you have some time on.
I realize that this is not option for some people, given family and whatnot. When you're young though you are less likely to have these problems, so now is the time to make a few sacrifices and get a job so you can get experience. Down the line you might not be flexible enough to make these sacrifices, but you at least you can say that you worked on a truck for x years, giving you a significant leg up over future competition. An experienced EMT or medic is going to find that getting a job is lot easier, generally speaking.