Couldn't agree more. I think we all need to understand that Boston is truly unique-- not many urban systems can get away with having 3ALS trucks for a city this size. Not many systems can justify doing the training they do with their EMTs (again, realizing many are actually medics). For all the ribbing it gets, I like the Cambridge system. Highly trained basics, higher trained Medics, a few ALS trucks supported by ALS first responders. There are enough skills to go around that all the Pro medics get a tube or two a month, and the fire medics get a few a year each. The PB trucks can quickly become double medic by taking fire along, and there is support on scene if necessary.
The city is augmented by a few BLS trucks, who's patients often get an ALS assessment from fire, and can become ALS quickly by taking fire along.
100% of calls are QA'd, interesting or difficult calls are replayed in sim lab monthly for all staff. Education takes a front burner, as does infrequently used skill retention and clinical decision making.
This seems to be a system where PB EMS works well, BLS care is well delivered, and ALS care is always available.
Thoughts? I know I drink the Kool-Aid, but this seems to meet all the system efficiency and care delivery end points we've talked about.