Wow! You really just have a bad attitude toward these nurses. If I had 30+ patients to look after and had a chance to sit for a moment, I think I would also. If you are in the ED with one patient and a doctor asks you about a patient another EMS crew brought in, what could you say? Do you know everything or anything about that patient? Don't waste time. Go to the source.
And, now you are blaming the doctor who might live an hour away. After the doctor finally arrives, he/she has access to no labs, X-rays, EKG or any other diagnostics. As good as some doctors may be, they don't rely on guessing to make a "field diagnosis". They are responsible for too many other disease processes, meds and therapies for that patient and must think of the whole plan of care to do something definitive...not just 15 minutes of band-aid first aid.
The nursing home may have a non-emergent contract but hopefully they can still call EMS if the RN or physician believes it to be necessary. Unfortunately due to attitudes about NHs (like yours) and lack of understanding about patient care, some contracts discourage EMS calling regardless of the urgency. The nurse gets stuck in the middle with doing what should be right for the patient and bowing to the "Nursing Home calls are BS" attitudes from some EMS agencies.
We also know what many EMT(P)s think of their patients. Some even entered the profession not realizing that there was patient care involved. Some just do it to ride in pretty trucks playing with the sirens or to get a good pension with the FD or county
Trying to show fault with others does not excuse the mess EMS is in and the attitudes of some providers. The sooner those in EMS start taking responsibilty for its own backyard, the sooner it can move forward.
Maybe you should try to understand the difficult task of warehousing our nation's elderly instead of criticizing those who at least make an effort to care for them. It is a difficult job and their burn out rate is lot higher than EMS. These nurses must deal with many patients, their families, doctors, other professionals as well as EMT(P)s with crappy know it all attitudes who feel their time is too precious to waste on some BS old person call in a nursing home.
1) They don't have 30+ patients. They have no more than eight, mandated by Virginia State law. My issue comes with the fact that "The source" never seems to be available. It's never their patient, they're just covering them.
2) The Doc on call stays there, in the home, while on call. They have their own room on the other side of the facility. It's, maybe, a fifteen minute walk. "On Call" typically means "being available." If they are slacking on their duties to not take the golf cart the plaza makes available to them, then it's their breach of duty, not mine in judging them to be lazy.
3) I have absolutely no problem coming and taking someone to the ER when they need it. Most of the time, however, we show up and the nurse has no idea what the vitals are, pt. has a low grade fever, and we're lucky if we can get the nurse to take us down to the room. Normally, she points from the desk and says "it's that way, turn left at the end of the hall, room 244, first bed." If we are lucky enough to get a nurse to follow us down there, she sighs in an annoyed manner and generally acts like we are inconvieniencing her by asking about pt. meds or allergies (usually accompanied by a nasally sounding "Ttssk! I don't know...").
4) I can't speak to the attitudes of the medics and EMT's out there. All I know is my own view. I got in to help people. That's what I wanted to do. There are much higher paying jobs I could be doing out there, but I choose to do this. So when I see people that are charged with taking care of folks and see that they are nothing but cold and detached, yeah I get a little annoyed. Same when I see one of our own talking about an unresponsive pt. like they are a smelly lump of meat right in front of them.
5) Those that "make the effort," I like quite a bit. My wife, for instance. I am on a first name basis with a few of the nurses at the local complex, because I know that they go out of their way to make sure these poor souls are comfortable. Even if they can't outwardly tell them so, they make sure they do whatever they can to make their lives a little bit better. Gloria, Mrs. M (long Filipino name I can't say, so Mrs. M it is), and Samantha are great folks. But even they say that most of their coworkers should get out of the job, because they obviously hate doing it.
In short: You do your job, even if you don't like it, I'm cool with you. You take care of the people you are charged with, whether you like them or not, I'm cool with you. But I refuse to have any sympathy for those who let patient care suffer just because they are lazy or feel sorry for themselves. If you are that burned out on the job, it's time to move on because you're doing more harm than good.