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Prior proper planning prevents poor performance.
You should see our county disaster/MCI setup.
Communications are huge in first response, like you experienced, the loss of communications cripples a system. That's why there needs to be redundancy. Backup generators, backup dispatch centers, mobile command centers capable of dispatching. There are lots of ways to add redundancy to your agency's communication network. If they haven't addressed the problem I agree that it needs to be brought up, especially being in an area prone to disasters.
We don't have tornados, or hurricanes, or tsunamis where I live. What we do have are massive wind storms and huge snow storms that would make the east coast want to crawl in a hole and die, I'm talking 60+ inches in a single storm. Does it happen all the time? No, but it's something we're prepared for. Even in smaller storms we staff extra trucks, every truck has chains and crews are trained to put them on. We have multiple backups to our comms center. There's a reason we can still cover our city in these situations.
Not a natural disaster but take the Reno Air Race incident for example. We transported 50+ people from a single scene in an hour. During the event they had the entire 911 system backfilled and maintaining compliance within 30 minutes. We run annual MCI drills and have CEUs on MCI/Disaster management. After every incident all the agencies sit down and talk about what was done well, what we could do better and what needs to change in order for us to do it better next time. That's how it should be, rather than backpeddling and grasping at straws trying to "make it work" when something bad happens.
You should see our county disaster/MCI setup.
Communications are huge in first response, like you experienced, the loss of communications cripples a system. That's why there needs to be redundancy. Backup generators, backup dispatch centers, mobile command centers capable of dispatching. There are lots of ways to add redundancy to your agency's communication network. If they haven't addressed the problem I agree that it needs to be brought up, especially being in an area prone to disasters.
We don't have tornados, or hurricanes, or tsunamis where I live. What we do have are massive wind storms and huge snow storms that would make the east coast want to crawl in a hole and die, I'm talking 60+ inches in a single storm. Does it happen all the time? No, but it's something we're prepared for. Even in smaller storms we staff extra trucks, every truck has chains and crews are trained to put them on. We have multiple backups to our comms center. There's a reason we can still cover our city in these situations.
Not a natural disaster but take the Reno Air Race incident for example. We transported 50+ people from a single scene in an hour. During the event they had the entire 911 system backfilled and maintaining compliance within 30 minutes. We run annual MCI drills and have CEUs on MCI/Disaster management. After every incident all the agencies sit down and talk about what was done well, what we could do better and what needs to change in order for us to do it better next time. That's how it should be, rather than backpeddling and grasping at straws trying to "make it work" when something bad happens.