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The service I worked for in Michigan required that all dispatchers be certified and licensed EMT-Basics and Emergency Medical Dispatchers. In addition, they also equired that personnel had to have 5+ years road experience, and required an education as a Paramedic (even if you didn't achieve or maintain your license). This requirement was true for both the call takers and the actual dispatchers. There was no shortage of applicants, and extraordinarily little turnover.
Is this the norm in general? Do most dispatch jobs require a higher standard of EMS training than the EMTs working the streets?
Is this the norm in general? Do most dispatch jobs require a higher standard of EMS training than the EMTs working the streets?