There needs to be communication between NR and the state and recert time for NR is in full swing. So there is probably some backlog of work to be done.
I passed NR over a month ago, and Still don't have my Ohio card. I have the certification number and all the National Registry goodies, but no Ohio Card in sight. You need to keep calling, took me a good week of talking to the instructor at the Ohio Fire Academy and the Lady at ODEMS to get it all straightened out.