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State law mandates new training for 911 dispatchers
Indiana state law will soon change the way 911 dispatchers help callers with medical emergencies.
According to New Albany Fire Department Major Tim Kron, the state law will change beginning July 1, regarding how 911 dispatchers respond once they send out ambulances throughout the state. Those dispatchers will have to be trained as Emergency Medical Dispatchers (EMD). That training will enable dispatchers to give what could be life-saving aid on a step-by-step basis via the telephone until an ambulance arrives at a scene. Kron said dispatchers will not have to memorize the variety of methods of aid. Instead, they will have a set series of questions to ask in a manual, and a set of responses that will depend on the caller's answers. They will also have written instructions on how to help callers with their emergencies.
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Indiana state law will soon change the way 911 dispatchers help callers with medical emergencies.
According to New Albany Fire Department Major Tim Kron, the state law will change beginning July 1, regarding how 911 dispatchers respond once they send out ambulances throughout the state. Those dispatchers will have to be trained as Emergency Medical Dispatchers (EMD). That training will enable dispatchers to give what could be life-saving aid on a step-by-step basis via the telephone until an ambulance arrives at a scene. Kron said dispatchers will not have to memorize the variety of methods of aid. Instead, they will have a set series of questions to ask in a manual, and a set of responses that will depend on the caller's answers. They will also have written instructions on how to help callers with their emergencies.
[Read More!]