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Does your agency allow non-certified members to do refusals? Cause that seems like a poor idea.You guys don't have to jump all over me. I made a mistake and was taught wrong regarding the protocols for our forms, and I'm going to speak with those who told me this.
This is why formal training is so important. Refusals aren't really touched to much in class, but the brief medicolegal primer will give you some insight as to what you need to accomplish.