Just remember EMS is a business. We are there for them, not vice versa. Customer service is the new emphasis on EMS administration and rightfully should be. If the general public wants one to be more professional appearance and demands better work ethics, so be it. They (customer) will make the general emphasis on what is acceptable and not.
If I want to really perform care and they wanted me to wear pink, then I would have a choice of either adapting or attempting to find somewhere else. I need to remember, I work for the company, and represent them, and any actions, representation, not only represent myself but the company as well.
R/r 911