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Based on previous posts (eg http://www.emtlife.com/showthread.php?t=33873), Patzyboi is from the San Francisco Bay Area. He's probably talking about the Royal Ambulance in San Leandro, CA.
http://royalambulance.com/
In the bay area, interfacility transport (IFT) companies like Royal Ambulance, Norcal Ambulance, Rural/Metro of Northern California (aka Rural/Metro IFT), ProTransport-1, etc do respond to "emergencies", but they are not usually 9-1-1 or CODE 3 (urgent, lights and sirens). They are usually CODE 2 (urgent, but no lights and sirens), and usually the hospital the patient called, a convalescent home, skilled nursing facility, etc. will call an ambulance company like Royal Ambulance to transport the patient to the emergency room.
It's still an emergency, they just aren't responding to a 9-1-1 call.
The answer: CODE 2 calls.
I'm sure this has been answered here before I can't remember. In California, are ambulances operating outside of the 911 system permitted to respond with lights and sirens to calls that are determined to be "emergencies?"
Short answer - no. At least not in the SF Bay Area and surrounding areas. Dispatch doesn't even keep track of the IFT ambulances unless they are affiliated with the 911 provider.
Back in my BLS days with AMR we got dispatched Code 3 to a few calls. Usually MVAs with multiple pts with minor injuries. AMR had the 911 contract though.
Actually, in counties like Santa Clara that have private companies who run ALS, you can respond code 3 as long as a doctor is requesting it (for example, out of an urgent care). Generally this only applies to ALS and CCT, not BLS.