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Guess I am the lucky one because I have the experience in the field as an EMT and now see that if it wasn't for the Dispatcher, there would be no field crews....
One thing I always try to stress to people in the field: remember, if you are having a bad busy day, odds are one or two people (either the call taker and/or the dispatcher) is having an even worse day, because they are handling the calls for EVERYONE.
Just something I wish field crews would remember before they start blaming dispatch for everything