Love to get some feedback here....

FlightMedicHunter

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So, I don't post here much but sometimes there are situations that are better discussed online.....

Just some background on me...I am a very seasoned medic with a background in flight, fire, and education.

I have been in charge of, or on scene of hundreds of critical calls and I am very comfortable communicating on scene as to what needs to be done, i.e. delegating. providing feedback, etc.

However, 2 days ago was quite different.....I have a friend and neighbor who lives directly across the street from me (he is 85 but very active and a retired firefighter and EMT). He looks and acts 55. We are probably 5 minutes from volunteer FD who are 1st responders and 20-30 minutes from quality ALS transport service. I noticed PD pull up to the house and then FD (all 6 of them). I figured the old lady was exacerbating her COPD symptoms as she often does. However, a few minutes went by and the 10 year old girl who lives there came out screaming hysterically. So, I went over just to make sure she was okay and see what the problem was,,,,from a distance I might add. I was standing in the hallway looking into the bedroom and saw the old man lying on the bed looking pale and apneic. I kept my distance but stayed to comfort the girl. The girl states she just saw him come out of the shower 5 minutes ago and that he said he was tired and was going to rest on the bed for a minute. I stayed in the hallway and watched as FD attached an AED and a pulse ox. 5 minutes went by with no interventions. So, I stepped into the room and politely introduced myself. I asked if he had a pulse and the FD in charge states "well, deer deer,, that thing on his finger says he's got one but I don't feel one,,,,deer deer deer." Another fireman was fumbling constantly with an OPA. There were still no interventions taking place. They repeatedly hit the analyze button that said 'no shock advised.' By this time it has been about 10 minutes since they arrived. I moved closer to the PT, contemplating whether to start CPR myself or ask the FD why they were not doing CPR. Trying to be professional, I reached over and checked a carotid for 10 seconds. He was warm. No lividity and definitely no rigor. Remember, it had only been a few minutes since the granddaughter saw him. I then said very bluntly "He definitely has no pulse." I was very direct when I said this as I was trying to spell it out for them. They continued to just stand there. Local PD was also standing in the room. I overheard on their radio that transport was still 15 minutes out. At this point I am looking very calm but feeling very stressed. This is a friend of mine, however I was having visions of being 'that guy' on scene and then having PD escort me out. I then said very sternly "Alright fellas, we need to get him on the ground and start compressions." They stood there. Out of options, I then walked up to the PT and attempted to put him on the floor to start CPR. The FD in charge politely grabbed my shoulder and said "okay,,,deer deer,, now you kinda in the way sir deer deer deer." He then said "No, we're gonna get a board out of the truck and work him right here on the bed." I then backed off and stood there in disbelief as they waited for another 90 seconds for a fireman to go outside and get a board which they subsequently slid under the PT on the bed and then FINALLY STARTED CPR. From on scene to first compression was around 10 minutes.....10....minutes. They then did compressions at a rate of 50-60 per minute. There was no 30:2. They simply did continuous compressions (soft and slow) and 'attempted' to ventilate him every 3 seconds or so. They paused about every 60 seconds to hit the analyze button which advised to shock. In 15 minutes of CPR they never rotated and I never once saw his chest rise with ventilations. I simply stood and watched during this debacle. They all seemed to think they were doing a great job. No one gathered a history or talked to the family except PD. ALS transport shows up 30 minutes after initial call and immediately move PT to cot. No one does compressions from bedside to the ambulance (about 60 seconds). They remain on scene for about 5 minutes and then leave. PT does not get ROSC and CPR is terminated 1 minute after arrival at ED.

This was the scene. It was very stressful. My point in posting this is mostly just to vent but also to hear any feedback. Thanks for reading.....
 
They sucked at their job. No doubt about it. I tend to think that alot of people have become so involved with youth culture that the media bombards us with, that we tend to look at older people as non-human. Or perhaps they thought it was his time to go. Either way, they didn't do their job properly. It's a sad statement, but true. I'm sorry for your friend.
 
May I suggest using an enter key? Breaking up the huge block of text will get more participation.
 
If this is truly what happened it sounds like a calm, professional, organized presentation to the town government or at the next town hall meeting is in order. That's not fair to citizens who live there if this is how the first responders are.

I'm sorry something like this happened to you.

I will agree with JP too though. Punctuation and organization will get you far on this forum.
 
I can no loner edit this post. I have edited the text and saved it. So, if a moderator wants to delete this thread I will repost with the edits. Thank you
 
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I will agree with JP too though. Punctuation and organization will get you far on this forum.

I only care about punctuation and organization insomuch as it affects readability. Great Wall of Text posts have bad readability.
 
Sir, were I in your shoes, I would nail this FD's butt to the wall in the media, to their medical director, in the public eye, and anywhere else you can.

Regardless of whether you are a volunteer or paid, we are professionals. It is an honor to help people in their time of need, and when we do that, we need to do our jobs well.

What you saw was by any definition unacceptable. I wouldn't stand for it.
 
I can no loner edit this post. I have edited the text and saved it. So, if a moderator wants to delete this thread or allow me to edit it, I will do so. Thank you
Heck, just post it here.
 
That is horrible and I do feel for ya with being in that situation. That FD completely took away any possible chance your friend had at surviving. And given they were onscene that quick into the arrest, who knows if he could have been revived. We will never know.
 
I tend to think that alot of people have become so involved with youth culture that the media bombards us with, that we tend to look at older people as non-human. Or perhaps they thought it was his time to go.

Well I'm really glad that the EMS team the worked on my Mum at 88, who went into cardiac arrest, were not of that opinion. She was stocked once as far as I'm aware and went into ROSC before being transported...2 days later she had a pacemaker in place and she has not looked back since and is still going strong at 90.

So I'm hoping that this story will at least make some of you think twice about the elderly being a waste of time...when they are in CR. (Mind you...my mother had a RN with her when she collpsed and the ambulance was there on hand with the difib, at the same time).

FlightMedicHunter....if you didn't like what you saw...can you not report the incident to EMS management?
 
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I've never 'given up', but some patients are not salvageable. This patient was very, very salvageable. What that fire department did was a disgrace.
 
That is horrible and I do feel for ya with being in that situation. That FD completely took away any possible chance your friend had at surviving. And given they were onscene that quick into the arrest, who knows if he could have been revived. We will never know.

As an educator, my biggest concern with this situation is that it will probably never come to light in a sense that any of those involved would learn from it. If I ever confronted them or their medical director (who I am close with) it would only cause controversy and conflict.

This agency left the scene thinking that they did a quality job and were doing the best they could. I do not think that they were being malicious or lazy. I think that they simply don't have the knowledge and education to be able to provide the proper service. I think they think that delaying CPR will have little to no effect on the overall outcome of the PT

At a minimum, they must be AHA CPR certified. But that is a problem in it of itself as we all know how little accountability there is with properly following the AHA curriculum when taking a BLS, ACLS, PALS class.
 
What's with all the "deer deer deer" stuff?

I'm thinking things are not as they seem. If you are, as you state, very comfortable with managing scenes, a seasoned medic and you watched 5 minutes of NO BLS being performed I don't understand why you didn't identify yourself as a paramedic and lead the BLS effort, starting with high quality CPR.

If things did truly happen in the manner in which you describe, I suggest a full copy of your "event narrative", minus the personal details and all the "deer" stuff be submitted to the loacl EMS medical director, chief of service and state EMS board.
 
FlightMedicHunter....if you didn't like what you saw...can you not report the incident to EMS management?

Yes, I can. I work with their medical director quite often through the college that I teach at. This just happened 2 days ago and I am trying to sleep on it for a bit so that I don't come across as judgmental. There will undoubtedly be repercussions if I make a stink about this.

The family is also under the impression that the FD did a 'great job.' I also have to take into account how this would affect them should they find out.

I am a big believer that as long as there was no malicious intent by a provider, that we as educators should find a way to use accidents and poor patient care as means to teach and improve things. I am not quite sure yet how to approach this so that people don't get in trouble but simply learn from their mistakes.
 
I am a big believer that as long as there was no malicious intent by a provider, that we as educators should find a way to use accidents and poor patient care as means to teach and improve things. I am not quite sure yet how to approach this so that people don't get in trouble but simply learn from their mistakes.

I'm not going to argue since we are talking about your friend but if things did happen the way you presented it the FD's actions, volunteer or not, are inexcusable.

Patient's aren't some "thing" to be used as a lesson, they are people.
 
What's with all the "deer deer deer" stuff?

I'm thinking things are not as they seem. If you are, as you state, very comfortable with managing scenes, a seasoned medic and you watched 5 minutes of NO BLS being performed I don't understand why you didn't identify yourself as a paramedic and lead the BLS effort, starting with high quality CPR.

If things did truly happen in the manner in which you describe, I suggest a full copy of your "event narrative", minus the personal details and all the "deer" stuff be submitted to the loacl EMS medical director, chief of service and state EMS board.


The 'deer deer' was added to simply portray that these guys did not speak very professionally on scene but rather spoke to PD, me, and each other as though they were at a local bar. For instance " hey, Freddy, what's that there gizmo on his hand readin?'

Being a seasoned medic or any other healthcare professional (other than a physician) means little to nothing if you are off duty and there are on-duty public safety officials present. I did introduce myself as a paramedic that lives across the street. I tried to remain professional and give them the benefit of the doubt at first.

I did then try to take charge of the scene and move the PT to the floor to start CPR but the fireman placed his hand on me and told me I was in the way. PD was in the room and the elderly wife and young grand daughter were just outside the room. If I pressed on after he placed his hand on me and told me they were going to wait for the board, I could knew that PD would have told me to leave the room. I had many things going through my head including helping the PT, not getting arrested, and protecting the family.

Yes, n7lxi, I am 1000% contemplating how to properly report this as I stated in another post. There is right and a wrong way to handle this. I want to do it the right way.

Of course, in the absence of anonymity such as there is with forums such as this, I would omit the 'deer' stuff. I appreciate the feedback
 
I absolutely agree with you approaching whomever with a "teach and improve" attitude. It is a very unfortunate outcome, but also a good opportunity to show these guys how to perform in a correct and professional manner.
 
I'm not going to argue since we are talking about your friend but if things did happen the way you presented it the FD's actions, volunteer or not, are inexcusable.

Patient's aren't some "thing" to be used as a lesson, they are people.

I understand where you are coming from. I am no lawyer but I do know that the gold standard for determining if there is negligence is "Was there a deviation from the standard of care?"

One could easily jump at the fact that the standard of care is to obviously start CPR and provide high quality compressions on a firm surface. The question would be "Did they intentionally deviate from the standard of care?" or did they just not know the importance of delaying compressions? Did they not realize that the life saving interventions in cardiac arrest are early defibrillation and high-quality compressions and NOT all the ALS stuff that was still 20 minutes away?

I think these are valid questions and I appreciate your feedback.
 
Could it not be possible that these gentlemen are victims of poor education?
 
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