Sasha
Forum Chief
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Skilled Nursing Facilities (SNF) don't want to call 9-1-1. They want to call private response. So, as both a dispatcher and a field employee you will learn what reported chief complaints most often really mean. Here are some of the most common ones I have seen:
1.) A report of "Weakness" = ALOC / (sometimes) CVA
2.) A report of "Congestion" = SOB
3.) A report of "Fever" = Septic Shock
4.) A report of "Low BP" = Decompensated Shock
I know it's been said, but I'll say it again, NEVER TRUST THE VITAL SIGNS REPORTED BY THE SNF!!!!! Even if it's dialysis, you should never leave the scene without checking your patient's vital signs first.
Now, as far as disease processes, look into diabetes and the relation to PVD, ESRD, and peripheral neuropathy. The fact is, many of your patients will be dialysis patients. Do you know what a Fistula is? Bruits & Trills? How about a permacath? And what's the difference between a PICC line, a Hep Lock, and a Permacath? I would suggest looking all these up. Take a look into Blood Labs results and normal ranges: WBC & Hematology, and Ions & Trace Metals. Learn what those labs mean. Many of your patients will have a baseline ALOC, and much of treatment will be based on assessment, not their complaint (as they may or may not even have a verbal response in certain cases). For this reason, if you haven't already, memorize your GCS scores and neurological tests.
5) Report of "Abnormal Labs"= Anything under the sun, you will potentially walk into someone who'se trying to die on you.