Aidey
Community Leader Emeritus
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In my opinion, it would be best to use two different ambulances for transport. Patients are entitled to personal privacy. If it was me, if I am paying full price for the transport, you better dedicate that rig to me and only me. Our agency had a patient dispute their ambulance bill because the ambulance had two patients. Their argument was simple, why should I pay for the full cost of the transport if another patient was being transported as well. Shouldnt we both split the cost?... ever since, our agency does not allow two patients to transport together exception in the case of family members being transported.
Your agency is dumb.
Medicare has pretty clear rules on how multiple patient trips can be billed. Many insurance companies follow Medicare or have very similar rules because it is easy. Medicare allows for each patient to be billed for 75% of the trip and 1/2 the mileage if there are 2 patients. It is 60% if there are 3 patients.