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The actual volume of CCT transfers is very low. The issue is the hospital calling for a transfer for someone that needs a higher level of care but not urgently. We will send an available ambulance as soon as they call, so the expectation is they call and get an ambulance in 15 minutes. As said, a truly emergent transfer will be treated like a 911 call, but those are just not that common.I see where Medicdan is coming from here. A diagnosed STEMI in need of PCI at the critical access hospital is likely more deserving of a timely transfer than the Alpha level "sick person" or lift assist from home. I agree that there's no good solution, but many CCT transfers out of local community hospitals are far more time sensitive than the vast majority of 911 calls. It's hard to play the game of "probably" when EMDing a 911 call, but we all know the odds are in favor of the low triaged emergency response being extremely low acuity...This wouldn't be an easy concept to justify to residents of a district who are waiting for an ambulance though.
As for your last part, it has to be a serious consideration sadly. We have to raise our mill levy and hopefully a sales tax to maintain service and part of that is being responsive to the community's wants. If we have people waiting an hour for an ambulance, they will not support us. I'd like to say that we could use at as proof that we need more funding, but that is not what people want to hear. The community's wants to not dictate our operation procedures, but they have to be considered, as it is their service.