I throw the BS flag on this one. the system did fail, just like it fails in urban cities all over, by not having enough EMS units to cover the call volume. the patient needed an ambulance, nor a FD first responder.
We are talking about a low workload rural area that is an hour one way by road from hospital. They have one duty crew to cover the expected workload with two vehicles to the north (one of which is an ICP) and one to the south that cover their expected volumes.
Two ambulances were transporting patients, the local ambulance has a one hour transport time each way and both are required to transport away ie moving further from where this incident happened.
The other two vehicles were at a cardiac arrest. Brown would imagine once they decided not to resuscitate the patient the second ambulance got what we call R99 or told that a P1 job awaits. Even if the Ambulance Officer said OK I will respond, he is going to have to drive twenty to thirty minutes south in order to reach the patient. It's going to be quicker to get the Intensive Care crew from PN in the helicopter and have them go as they were probably already in the air by that time.
What you have here is the simple problem that an exception occurred to the norm, it happened that Levin was busy with the cardiac arrest and Otaki and Paraparaumu were transporting, again up to an hour each way so there was no free resource in the area. It is a rural area with a low workload, so what, is there supposed to be a magic ambulance that appears out of nowhere with a crew to crew it?
It happens that this time the job was a shooting and not somebody with the flu. It is unfortunate but in reality isolated incidents do not mean it justifies having another vehicle in one of the population centres all the time.
We are not talking of an area where you can move another resource in to provide cover, because there is no other bloody resource to move, anything that comes from Palmerston North is going to take an 45 minutes to an hour to get down there at normal road speed.
I am sure the family of the deceased will take great solace in that.
So what, now instantly it is the Ambulance Service's fault she died?