Sooo... today we were transporting a lady from the hospital to a nursing home.
She was about 58ish I think and had recently been trached. She had a history of schizophrenia and depression and a learning disability.
She was already crying when we walked in the room saying how scared she was and how she was nervous about the ride.
Once we got in the back of the truck she was freaking out about every stop, bump, or turn. After I got her history wrote down she asked if I could hold her hand. Which I did for the remainder of the trip.
My partner told me I am a newbie and need to learn where to draw the line. He thinks I crossed some line by holding her hand.
She was absolutely terrified and shaking and thats the only thing she needed me to do for her. I don't see anything wrong with it. He just really made me mad by saying I am a newbie and have a lot to learn.
When a patient is upset or clearly distraught, I will always let them hold my hand or I'll put my hand on their shoulder and sit near them.
It goes such a long way. Especially with geriatric women.. the medics and the needle really freak them out it seems.. and they become so much more calm and relax if they have a hand to hold.