Hi guys would appreciate some insight/advice/constructive criticism on a project I've been investigating for my volunteer squad. We're looking into the idea of upgrading our service to ALS.
My combination fire department went from EMT-I transport to EMT-P transport in 2008, after a long process with the county we operate within (in NC you report up through your county, which has primary oversight for all EMS within its borders).
If you believe ALS includes EMT-I, AEMT, or EMT-CC, then this is probably not something I can speak to. I'm not a huge fan of the intermediate levels as they add little to improving outcomes over a moderately expanded EMT. My suggestion would be to skip this step and just become "better" EMT's. It'll save the tax payers a boat load and provide equivalent care.
If you're going ALS (paramedics), your biggest concern is really not slapping patches on shoulders and equipment on the trucks. Those are just dollar signs, which can be worked out relatively easily considering. You really need to stress how you're going to handle the added responsibilities in a department with/without paid personnel.
Your big ticket items:
1. QA/QI process
2. Training
3. New "hire" orientation and precepting process
You certainly
can do this with volunteers. I'm a volunteer paramedic and my department has others like me. However, we're probably not much like other departments in our regard for QA/QI/training of "volunteers". Basically once you step foot onto an apparatus whether or not you're drawing regular pay becomes irrelevant.
We do 100% QA/QI of all patient care reports. This will be a must if you're new to a level of care, or have providers who are infrequent providers. QA/QI must be non-punitive, assigning training with measurable outcomes to those who fall short of your standard of care.
You must set the same standard of care any paid ALS agency would, and you must treat your providers no differently. If they must do 48 hours of con ed per year, working for Other Agency X, then your ALS providers should have the same requirements without question.
What this boils down to is you need knowledgeable, experienced providers early in this process. Who can guide individuals into your organizational mold. This may mean paying providers to help jumpstart the organization's FTO process, QA/QI process, and training processes.