So I've been extended an opportunity to participate in a working group looking at the problem of fatigue, resource management and unit-hour utilization. I'm wanting to compile a good set of ideas to take into this group, and want to bounce ideas and solutions off of y'all, and draw on your opinions and experience.
At present, we're a busy urban/suburban EMS system that operates on 24-hour shifts, in a four-platoon rotation (24 on/72 off). We run P/B, and answer more than 50,000 911 calls annually. Functionally, our service area is pretty busy, with our "slow" stations averaging 6ish calls a day and our "busy" stations averaging 12-14 calls a day, with UHUs ranging from .25 to .75 on average. We've got 15 24-hour trucks, one consistently-operational 12-hour peak truck, and a second occasionally-up peak truck. When levels in one portion of our district are low, or when we are at low levels within our system, we post 24-hour station trucks (this is unpopular). There is no existing fatigue-management policy.
The prevalent EMS culture of Houston is 24-hour shift work, and to my knowledge, no local 911 agency is based in 12-hour shifts. Anecdotally, most of our workforce supports 24-hour shifts because they "get all their hours out of the way at once", have three days off in a row (leaving time for family and supplemental work) and only work 8ish days a month to be full-time. It seems that the 24 is more popular than the 12 in this area, and several local agencies actually work 48/96 shifts.
What are your thoughts?