JPINFV, I'm not posting this to be disrespectful to you or argumentative. But, you have presented a opening for me to respond as I think labeling patients as "crap" or "BS" is something that can get any provider into difficulty as it will skew you assessment before you even see the patient. I would hope that these labels are not being taught in EMT class. These terms should not be part of any type of medical student's vocabulary. Even a physician in training would be severely reprimanded in front of his/her peers if they referred to any patient with those terms.
I don't think that you're trying to be argumentative or disrespectful. I hope you don't think that I'm doing the same. It's a discussion and things go back and forth.
The labels themselves aren't being taught, but I would place money that anyone who has worked in the field has been exposed to people who carried that attitude. There are, unfortunately, plenty of providers who treat non-emergent transports as the bane of their existence and do treat non-emergent patients like crap. It's not right, but given the current situation regarding EMS and ambulance company operations, unfortunately, doesn't seem like it's going to change any time soon.
You don't honestly mean dialysis patients are something that you have to put up with because you are "on an ambulance".
Me, personally? No. I can't say that that didn't apply to some of my coworkers though. I honestly can't say that I was overjoyed when the 5th interfacility dispatch came over the pager in less than 4 hours into a shift, but that is a part of the job and if I didn't like it enough that it affected my patient care, then I know where the door is. Again, that doesn't go to say that there aren't ambulance personal who let these things affect how they act towards a patient.
So these patients are not worthy of at least a quick assessment?
Do patients going to dialysis clincs via wheel chair van receive a quick examination past a look over?
Nurses at NHs are caught in the middle. If they call for a routine BLS somebody complains it should have been 911. If they call 911, somebody complains it is just a "crap" or "BS" call. There are also several other variables like the physician may have called ahead for a direct admit with a known diagnosis. This is a gray area for all providers and again the RN and EMT are caught in the middle. There is also the issue with limited resuscitation and DNR orders. Some BLS and ALS trucks will waste time about what to treat or not to treat while more time is wasted. The patient has to lay there and listen to this argument wondering if they are going to get any treatment for that broken hip or if they are just a burden to the system and should be left to die. Yes, that's dramatic but realistic and happens on a daily basis in any given city.
I won't argue that it's unrealistic. Personally, if I'm on a call that should have been a 911 call then I don't believe that I have enough time to hash out who to call and when on scene. The only exception [which I've never experienced, but have heard first hand stories of it happening] is if I do need paramedics and the nursing home staff is preventing me from making a 911 call for paramedics. Of course Orange County has the insanity of only having paramedics with the fire department, so it's either call for a BLS transport or call 911. There is, litterally, no other option short of arranging a CCT with an RN. Of course even in that case, it takes 1 person to call 911. The other person on the ambulance should be caring for the patient anyways.
As far as being caught in the middle, there are obvious times when 911 should be contacted. I'm not talking about getting my panties in a bunch because a patient with hx of a-fib is being sent BLS and has an irregular pulse rate. The patient that's breathing 40 times a minute with accessory muscle use and is now unresponsive without a DNR, though, is a completely different story.
As far as the interplay between the nursing home staff and the patient's PMD, I've had a chance to witness that first hand, but even then, when push came to shove [the patient was very hypertensive [210/70], as well as running a pretty decent temperature], the RN released the patient for transport [the facility was trying to contact the PMD when we arrived with a discharge. We offered to wait around for a few minutes since we were already on scene. The discharge was completed, though, before we offered to help].
Do you rely on a face sheet on your 911 calls for a history? Ever try physically assessing and talking to the patient?
Yes they need dialysis but they can also be diabetics, CAD, serious electrolyte imbalances, CHF, acid-base nightmares etc. Do you wait until they crash before you know anything about them. Unfortunately many do wait. They then rush into the nearest ER and the only thing the EMTs or Paramedics can offer is "dialysis patient" and "I think they have kidney failure" as a history.
Yes, if the patient can talk. Even then, there are plenty of patient's in SNFs that do not know their full medical history. The patient, face sheet, and any accompanying H/P are all sources for a patient's medical history.
And still, I don't believe you actually know how many patients are admitted or discharged from any one hospital either as inpatient or outpatient in one day. In a large city there are definitely well over a 1000 patients needing dialysis 3x/week. That doesn't include all the other therapies including rehab for the quads and paras. Many hospital systems have their own transport vans as courtesy. Ambulances only transport a very small percentage of these patients.
I guess the area I worked in is pretty screwed up though [not meant tongue in cheek]. I'm trying to think if I can remember any hospital that ran their own transportation. Just because I don't know if they did doesn't mean that it didn't happen. Again, my area had a very healthy non-emergent ambulance transport environment utilizing both wheel chair vans and ambulances. There was no middle ground between those, though. If a patient couldn't sit in a wheel chair, then they, by default, went by ambulance. Of course, not every patient going to dialysis arrived via ambulance, or even ambulance and wheel chair van. You still had, though, ambulances showing up at private residences , board and cares [assisted living out of a private residence], and assisted living places 3 times a week to transport a patient to dialysis.
So why do EMTs and Paramedics still insist on using the terms "crap" and "BS" when referring to a transfer patient. If somebody with more than 120 or even 1000 hours of training has signed the certificate of necessity, do you not think there might exist a reason? They are accountable for their actions. You posted that you only know what is on the transfer sheet which may be only one general diagnosis.
First, I don't think that all of the reasons on a certificate of necessity reflect a need for an ambulance over a gurney van. Gurney vans, though, aren't a covered means of transportation.
Second, even the federal government is saying that up to 25% of non-emergent transports [from 2002, but the report was released last year] do not actually meet the definition of medical necessity.
http://www.emsresponder.com/print/Emergency--Medical-Services/Multimillion-Mistakes/1$5006
Third, is a crew transporting a patient with dementia or other chronic disease that makes a patient confused supposed to argue with the nursing staff for a history and physical? I've had a hard enough time getting a report from staff for an emergency call and, god forbid, if I actually ask for a copy of the MAR instead of a med list [which we have been requested to do by RNs at the receiving hospitals]. Now that crew is delaying transport, which, especially if the transports are running behind, is going to have a ripple affect through out all of the dialysis clinics as they find that they can't clear chairs for their next patient thereby pushing everyone's appointment behind.
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