BossyCow
Forum Deputy Chief
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I took several classes on conflict resolution during my tenure as a union shop steward. My union had a reputation for being the least cantankerous and the one most willing to seek a solution instead of win a fight.
The key to conflict resolution is to stick to the issues. A difference of opinion over what skills should be ALS or BLS often turns into "You aren't smart enough to do this" vs "I'm smarter than you!" Much of what we do rides the gray area pretty hard anyway. To start making it about the individual is only going to start a fight. I think its important to know when to agree to disagree and move on.
Now I didn't get my name due to my placid nature. When I read a post that in my opinion mis-states the facts as I percieve them, I'm going to do what I can to illuminate the topic and educate the OP. But, I believe that disagreeing with me is not necessarily a sign or symptom of low intelligence, questionable parentage or lack of education. I have disagreed vehemently with people I respect and admire. And I have been disagreed with by those who respect me as well.
I think the best advice is when you are in that ever deepening hole of ranquor and the mud keeps flying... quit digging and climb out!
The key to conflict resolution is to stick to the issues. A difference of opinion over what skills should be ALS or BLS often turns into "You aren't smart enough to do this" vs "I'm smarter than you!" Much of what we do rides the gray area pretty hard anyway. To start making it about the individual is only going to start a fight. I think its important to know when to agree to disagree and move on.
Now I didn't get my name due to my placid nature. When I read a post that in my opinion mis-states the facts as I percieve them, I'm going to do what I can to illuminate the topic and educate the OP. But, I believe that disagreeing with me is not necessarily a sign or symptom of low intelligence, questionable parentage or lack of education. I have disagreed vehemently with people I respect and admire. And I have been disagreed with by those who respect me as well.
I think the best advice is when you are in that ever deepening hole of ranquor and the mud keeps flying... quit digging and climb out!