I want to know how do you work with a paramedic who thinks he is all of that and a bag of beans as well. I worked with some who thought I was not good for anything except something to yell at because they messed up on a call.
Well, you don't need to sit there and get yelled at. That's for sure.
Tell them you'd be happy to discuss the call and what could have gone better, but that they're going to have to stop yelling before you'll be willing to do that. Try and identify what they're actually concerned about, and consider whether it's reasonable.
I have had very few problems working with EMT partners. Most of them have happened when I'm having to intervene on a call that appeared BLS, but has started to take on some dimension that requires me to do additional assessment or treatment. Sometimes it can disrupt the flow a little bit when the paramedic has to step in, especially if the EMT partner doesn't realise why.
As a medic the things that would upset me would mostly be
- if an EMT interrupts me when I'm doing history taking or assessment, unless there's something they feel is very important for me to know right now.
- if an EMT tried to go out of their scope and start suggesting telling the patient they're going to receive specific ALS treatments that I might not have decided are indicated yet.
- if they question my judgment in any way in front of the patient or family. I mean, if there's a life-threatening situation about to happen that I haven't anticipated, let me know -- I might be making a mistake. But do it in a way that I don't look like an idiot.
- any resistance about me taking over a call. If I've decided to give pain control, and because of that, I've decided to ride in the back, that's my right. It doesn't mean the EMT is a bad provider, just that I think my skills might be needed during transport.
- general stupidity / rudeness / provoking a fight / trying to elicit a cancellation on someone sick.
Beyond that, I don't care if my EMT doesn't know how to draw up meds. I can show them. I don't care if they can't do a 12-lead. I can do it, or show them, etc. I don't care if they miss all their IVs. We all have bad days, and I can do this too. Everything gets taken care of in the end.
I'm trying hard to remember a situation I actually felt it was necessary to yell at someone for. I just don't think getting mad is effective. If the goal is to correct a mistake, it's usually much more effective just to explain what went wrong, and how it could go be done differently in the future.
If the paramedic just has a big attitude, well, you're stuck with that. It's probably annoying to other paramedics too.