We are a small hospital based service that runs two trucks at a time. A couple of shifts ago I get a call on the station phone from the hospital administrator *My bosses boss*. She asks me "Are both trucks available? I need a crew to move some chairs and a table form the station to the hospital". In my mind I thought that she was asking if both crews were available so that she wouldnt leave us without some coverage if a call came in.
I tell her that we are available but the other truck is on a call transporting a patient from the nursing home to the hospital for x-rays and back and after that call we will be running a 3 man crew for two hours. Guys, I sincerely didnt know how bad I screwed up here.
She started asking "Why are you running a 3 man crew?" I reply, *So and so-AKA The driver on the other crew* is going to school and he has another guy coming in for him after 2 hours." She asks what he is going to school for and I respond, "EMT".
So apparently she didnt know any of this was going on and I hadnt been briefed not to say anything.
So she chews out my boss for leaving a shift partially uncovered for two hours and my boss kicks it onto me and also has the other employees pissed at me because I am the reason that they can no longer go home for emergencies and the guy going to EMT school may have to quit if he cant fill his shift and the guy that was working part time to fill in the time he is in school may be out of a job too.
All I did was be honest. I wasnt trying to be lazy. I thought that if I told her "Yeah both crews are available" when they werent and a call came in and we werent able to get 10-8 fast enough that itd come down on me because I told her different.
Its just all kinds of FUBAR.
Am I totally screwed up in the head for my thought process?
I tell her that we are available but the other truck is on a call transporting a patient from the nursing home to the hospital for x-rays and back and after that call we will be running a 3 man crew for two hours. Guys, I sincerely didnt know how bad I screwed up here.
She started asking "Why are you running a 3 man crew?" I reply, *So and so-AKA The driver on the other crew* is going to school and he has another guy coming in for him after 2 hours." She asks what he is going to school for and I respond, "EMT".
So apparently she didnt know any of this was going on and I hadnt been briefed not to say anything.
So she chews out my boss for leaving a shift partially uncovered for two hours and my boss kicks it onto me and also has the other employees pissed at me because I am the reason that they can no longer go home for emergencies and the guy going to EMT school may have to quit if he cant fill his shift and the guy that was working part time to fill in the time he is in school may be out of a job too.
All I did was be honest. I wasnt trying to be lazy. I thought that if I told her "Yeah both crews are available" when they werent and a call came in and we werent able to get 10-8 fast enough that itd come down on me because I told her different.
Its just all kinds of FUBAR.
Am I totally screwed up in the head for my thought process?