I was on my way home from the store, and I was on a pretty busy 3-lane highway. Anyway, I rolled up to a "side-swipe" low-mechanism accident, blocking the middle lane. Driver of the vehicle that caused the accident was yelling at two females in their car, both whom are visibly shaken and scared. As I got out of my vehicle, he returned to his. Both parties denied injury, female was terrified of the male driver. Male driver was obviously aggressive, I had him stay in his vehicle. The female driver was so upset that she handed me the phone to talk to the dispatcher. She had a teenage patient with CP in the passenger seat, stating that she was jolted around and may be injured, but denied any pain or symptoms (visibly upset -- seatbelt in use, no deployment) Both occupants of this vehicle were very upset. I was unable to safely get to the teenager due to traffic in lane 1 and 3, so I just obtained a history. I talked to both drivers to keep things calm, and advised the dispatcher of 1 possible injury -- and to have PD step it up. Once an ambulance arrived, I gave report, and left.
I feel pretty useless for not physically assessing the patient, but I didn't feel safe stepping out into a lane that wasn't blocked, as I did not feel that she had any serious or emergent injury that would indicate me doing so until that lane could be blocked and directed by PD or fire.
It later turned out that the accident was an incident of road rage -- and the male driver attempted to force them off the road. I was the first to stop at this incident, I usually will avoid these unless the mechanism is high. I advised the "victims" that I would stay with them until the ambulance arrived. I pretty much just tried to cool them down and re-assure them that they were safe now...
Did I handle this ok?
I feel pretty useless for not physically assessing the patient, but I didn't feel safe stepping out into a lane that wasn't blocked, as I did not feel that she had any serious or emergent injury that would indicate me doing so until that lane could be blocked and directed by PD or fire.
It later turned out that the accident was an incident of road rage -- and the male driver attempted to force them off the road. I was the first to stop at this incident, I usually will avoid these unless the mechanism is high. I advised the "victims" that I would stay with them until the ambulance arrived. I pretty much just tried to cool them down and re-assure them that they were safe now...
Did I handle this ok?