Run from work last shift....should I have done anything differently

Epi-do

I see dead people
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We were dispatched to a sick person and arrived to find an 86yo female sitting near the front door. She said she was having "kidney pain" and when asked to show us where the pain was, she pointed to her lower back. She mentioned she had part of one of her kidneys removed and the pain she was having was similar to what she had at that time. She also told us that she had been up all night with frequent urination. Denied a fever, pain or burning upon urination, and said it didn't feel as if she had a UTI. We grab her bag of meds, get her on our cot and head to the hospital. Our scene time was probably less than 5 minutes.

Once in the truck, I get a set of vitals. Her BP is 218/110. She hasn't been very forthcoming about her history, but does admit having htn. She is on 3 or 4 different meds for it, but didn't take any of them because she wasn't feeling well. She asks what her BP was and when I tell her, she says it has been alot higher than that in the past and denies having a headache, dizziness, or any other symptons that may be caused by the elevated BP. I went ahead and put her on O2 (4lpm, n/c) and we continue on our way. My gut told me I should have started a medic at that time, but I decided not too. Our protocols state that we must request ALS for abnormal VS only if the patient is symptomatic, and since she wasn't, I went against my gut feeling. The rest of her vitals were pulse 104, resp 18, skin pale, warm and dry. Breath sounds were clear and equal.

I went through the rest of her meds, tried to get more of a history from her (which wasn't successful since "the hospital has my records"), and continued to reassess her. Second set of vitals was BP 182/100, pulse 92, resp 16, skin still pale, warm and dry. Breath sounds were also unchanged.

At this time, the patient begins complaining that she is nauseous and dizzy. I lay her back a little bit (she didn't want to lay down at all, prefered to be sitting upright) and gave her an emisis basin, just in case. She then starts rubbing her chest and says that she thinks her stomach is starting to bother her. When I question her about it, she says she feels as if there is a pressure on her chest, like someone is sitting on it. She also decides to add that she does have some heart problems, which I already suspected since she is on nitro. I request a medic and am told they can have one meet me at the hospital. Ummm....no thanks. We aren't that far from the hospital at this point so I just have my partner light things up and we go in emergent the rest of the way. I then followed our BLS protoclos for chest pain.....O2 (which she was already on), 162 mg of baby asprin, and we can assist the patient with their own nitro. Well, wouldn't you know it, even though nitro is on her list inside the med bag, the actual bottle of the stuff isn't in there. Not a huge deal, I guess, since at that point we were pulling into the bay at the ER.

I didn't get to see her 12 lead before leaving the ER, but the 4-lead was NSR.

So, my question is, would anyone have done anything differently? Do you think she was actually having a cardiac event along with whatever else she had going on, or was it probably not cardiac in nature and something related to the original complaint she had of "kidney pain"?
 
First of all... Diabetics, Women, and the elderly often present with "atypical" MI symptoms... they have arm pain, back pain, etc... often DON'T have chest pain. It is possible that she only started having chest pain after the MI had been on-going for a while.


Our protocols state that we must request ALS for abnormal VS only if the patient is symptomatic, and since she wasn't, I went against my gut feeling. The rest of her vitals were pulse 104, resp 18, skin pale, warm and dry. Breath sounds were clear and equal.

Ok... That is the biggest (and really only) mistake you made. You had a feeling that something wasn't quite right, but couldn't quite put your finger on it. In reality, you probably subconsciously saw something that set off an alarm, but didn't quite trust yourself. Your "gut feeling" is a great asset... listen to it. (TCERT... I read The Gift of Fear recently... it applies to medicine, too, don't you think?)

What was your transport time? In reality, if you DID meet ALS while transporting, would they have had time to assess and treat the patient, or would you be pulling up to the ER by the time they were ready to start an IV? If she IS having a cardiac event... ALS can help diagnose it and start treatment measures to reduce the damage, but they aren't the Be All, End All of cardiac care.

You should consider QA'ing the call, either officially or unofficially... see if you can find out what the outcome was... This sounds like a case that could be presented at a peer-review session, espicially if she WAS having "the big one." Perhaps your protocols need to be considered as to what is symptomatic in a given population with HTN.

Finially... don't beat yourself up over this... as long as you documented it appropriatly and this is the "whole story" it sounds as if you followed your protocols, so you should be covered legally.

Jon
 
Typically, I do trust my gut, but for some reason, just didn't do it this time. I guess in part it may have been because I have only been at this job for a couple months, and don't want to become known as "that EMT" that calls a medic for absolutely everything, not that I have ever done that. After doing this job for 7 years, I feel I am pretty good at determining when I need ALS intervention, although, like everyone out there, at times I do make mistakes.

When we first started transporting, we were 12-15 minutes from the hospital. When her complaints began to change and I was starting to think cardiac, we were just over halfway to the hospital, so probably about 5 out. Any other time there probably would have been a medic a half a block away, but just not this time. It wasn't even that I was "uncomfortable" with the patient, just following the "when to request ALS" protocol we have. That protocol does go on to state that if we can get to the hospital first, to go ahead and transport and not wait for ALS, which I would never do anyway (wait that is).

When we got back to the firehouse, I did talk with the guys about it (we have 3 medics in our house on my shift) and they said that I made the right calls. I know I followed my protocols, so I guess the thing that is bugging me about all of it is that I did blow off my gut feeling, and knowing that there was additional care that would have been available to her had I not done that is bumming me out.

Thanks for the input, Jon!
 
"the gut feeling" a.k.a. "the little voice in my head"

I always say follow your gut feelings or in my case listen to the little voice in my head. Sometimes too, the patient's condition can change so quickly it can create a challege. I know with the older patients it can be like pulling teeth to get a solid SAMPLE from them. But in any case, I have told patients that" I know you told me they have your records at the hopsital, but I need to know these answers now for the new docter that is on duty" It helps...
 
Oh... even better: Most times, at least at a teaching hospital, the new residents get to do full H&P's anyway...

I've occasionally had to stress that I need to know what is going on to help them.
 
I would have tried harder to get the PMH out of her. "The hospital knows" doesn't fly with me. You called for me and here I am. Also, as someone else said, MI signs and symptoms present differently than just "chest pain" so be careful not to shrug off any pain as nothing. I personally do not accept that any call went exactly perfect. I try to think of anything and everything that I could have done differntly to make things go more smoothly. No call will ever be perfect, so don't beat yourself up. Also, don't ever be afraid to listen to your gut feeling. If you called the medics and it turned out to be nothing at least they were there if you did need them. If they say something ignore it, you have to make the call. Better to have more than what you need than to not have what you need.
 
Believe me, I tried multiple times to get any sort of PMH from her at all. She finally admitted to a couple different things, but was really vague about what she would tell me. Going through her meds helped a little because I could then ask her "Do you have xxx?" and was able to get a bit more out of her that way. With repeated questioning and letting her know that I did need to know, I was finally able to get a partial list of allergies out of her (she said she couldn't remember all of them) and piece together a little bit of her history, but not much.

Overall, that shift as a whole was, oh, let's say....interesting. We only had two other runs, but this patient was definately the most cooperative one, and she wasn't all that forthcoming.
 
Ok... That is the biggest (and really only) mistake you made. You had a feeling that something wasn't quite right, but couldn't quite put your finger on it. In reality, you probably subconsciously saw something that set off an alarm, but didn't quite trust yourself. Your "gut feeling" is a great asset... listen to it. (TCERT... I read The Gift of Fear recently... it applies to medicine, too, don't you think?)

Listening to your instincts is one of the best things you can do. That gut feeling, that little voice in the back of your head, they're there for a reason. The worst thing to do is to second guess that, because most of the time your first thoughts are either totally correct or are not too far off. Listen to them, they might save you better than a highly calculated answer could.
 
I love it! The little old ladies with no previous medical history and a medication suitcase. Goes something like this:

Pt: "No, I don't have any medical problems".. "
Me: "What do you take this medication for?"
Pt: "That? Oh.. I take that for my heart, I've been taking that since my MI in '82"
Me: "And this one?"
Pt: "That's just for pain, since the back surgury"
Me: "And these?"
Pt: "For Ulcers, High Blood Pressure, Depression, Migraines, Seizure Disorder, UTI, Asthma, Krones Disease, Parkinson's, Osteoporosis and Gout"
Me: "So basically, clean bill of health, no pre-existing health conditions right?"
Pt: "Right, Healthy as a horse!"
 
A much wiser person than me once said "The first time, it's experience. The SECOND time, it's a mistake" . You learned a thing or three, you found your inner voices were on the right track, and you gained confidence to do things a little different (better? you decide) the next time. In addition, you delivered a breathing patient to the ED. For us basics, that's not too bad an outcome. Don't beat yourself up; you did good stuff...
 
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