I often wonder (well, not too often) how well ambulance and other "smaller" agencies understand billing to Medicare etc.
A case manager may make a decision whether to pay your , ask for supporting materials, or deny you, but if they mistakenly pay you and an audit shows you actually did not have grounds for payment, they aren't going after the case manager's pay to reimburse it...
What percent of these cases will turn out to be screwups by ambulance billing which found a formula that seemed to guarantee payment and started rubber-stamping it?
I have seen the fraud perpetuated by both ends for a number of reasons. Some actually admirable.
(recently I met a doctor who was laughing at the idea of "Robin hood" stating everybody robs from the rich, it is pointless to rob from the poor)
Anyone who has been at this game for any length of time knows the problem is largely the system.
It costs a crazy amount of money to do IFT with ambulances requiring emergency persons and equipment of a 911 vehicle while getting paid less than 1/2.
But there a few alternatives. Wheel chair transport gets even less.
I have seen doctors sign medical necessity forms (with the most bogus reasons) simply because if they didn't nobody would help the patient.
I have been coached even threatened to use "magic words" by every private employer I have ever worked for. I was even threatened to a point where I was making up information I didn't have. I later learned this same company asked my partner to rewrite some of my run reports after I had left the company.
My most notious story is from a vagrant patient who didn't even have ID, much less a permanant residence we picked up 911 for suicide.
I had no address and the company threatened to withold my pay, write nasty things in my file, etc. until I just broke down and made up an address to placate them. (It was the building we picked her up in front of)
When I brought it to the attention of the the VP, even he seemed to think I should somehow have gotten a billing address on the homeless person. Suggesting I should go to the hospital and ask the patient again.
There are probably more than a few organizations in EMS that barely scrape by. Still more with such cashflow issues that unless they get a rubber stamp on a billing claim will be in serious trouble.
I am sure there might even be a small handful of outfits that are purposefully frauding the system. (Most of which I would guess have some kind of organizational links with a history of such practices in retirement funds and union dues because of the complexity of the crimes)
But the problem isn't going to be solved simply by hunting down the few malicious frauds.
It will be solved by mandates and reimbursement schedules that don't make it impossible for a reputable company to make a buck on time without having to resort to gaming the system.