TheLocalMedic
Grumpy Badger
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Alright, so that wasn't exactly a very responsible or informed piece of journalism. Clearly the guy is just another cell phone warrior with an ax to grind, and the reporter trying to get answers out of the fire dept which (judging by the video) is not tied to the ambulance service was a little silly. But could the whole thing have been avoided if the crew had just talked to the guy?
On several occasions I've had people wake us up from a nap in the rig, and they're usually either bemused or indignant that we're "sleeping on the job". Best way to handle these kinds of situations IMHO is to be conversational and address the perceived wrong right there on the spot. Introduce yourself and explain that; 1) you appreciate their concern, but you are between calls at the moment and taking a break, 2) you are always ready to respond as soon as a call is dropped on you, and 3) it is impossible to "sleep through a call" or miss a call because your radio and MDC will alert you when your unit is needed.
I find that taking this approach will soothe peoples' ruffled feathers and leave them more informed so that they won't bother you again in the future.
On several occasions I've had people wake us up from a nap in the rig, and they're usually either bemused or indignant that we're "sleeping on the job". Best way to handle these kinds of situations IMHO is to be conversational and address the perceived wrong right there on the spot. Introduce yourself and explain that; 1) you appreciate their concern, but you are between calls at the moment and taking a break, 2) you are always ready to respond as soon as a call is dropped on you, and 3) it is impossible to "sleep through a call" or miss a call because your radio and MDC will alert you when your unit is needed.
I find that taking this approach will soothe peoples' ruffled feathers and leave them more informed so that they won't bother you again in the future.