Calling all computer Geeks..

EmtTravis

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So as most everyone knows companies don't give a windows cd with a new comp anymore. I have googled and googled my way through many days trying to find the answer to my question. Ok so my question is I have the CD-key for my windows 7 on the bottom of my laptop but no cd. Is there anyway to clean install windows? Btw my laptop is a toshiba satellite.
 
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EmtTravis

Forum Captain
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I've looked at all that but seeing as how I already have windows 7 and a legal cd-key I don't see why I should have to pay for another copy.
 

Aidey

Community Leader Emeritus
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Then what exactly is your problem? Are you trying to install it on a different computer? Generally it is one license per computer, so if you've already installed the software on a computer you either need to convince Microsoft to let you install it on a second one, or you need to pay for a second copy of the software.
 
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EmtTravis

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Well my problem is I am trying to reformat my computer to the way it was when I first got it. Back in the day you would get the discs to do this with but now they don't send them for some stupid reason. I made a repair disc the day I got it which they suggested but when I try and reformat from the disc it pops it out and asks for the windows discs.
 

Aidey

Community Leader Emeritus
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Have you already reformated the computer?
 
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EmtTravis

Forum Captain
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No because it says I need the windows discs which I do not have because they don't give them out with new computers anymore.
 

CritterNurse

Forum Captain
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If you have the receipt or some other proof of purchase for your computer, you can contact the company you bought it from and request a disk. That is what I did when I bought by laptop. Since you 'bought' a copy of windows when you purchased the computer, they usually have no problem sending you a physical copy.
 

Aidey

Community Leader Emeritus
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I got that you didn't get disks, that isn't uncommon, most computers haven't come with them in years. Generally they create a partition on the hard drive and store the recovery data there. I'm not sure what you are googling that you aren't getting any information.

Try "factory restore windows 7 toshiba satellite XXXXX" replacing the x's with the model number of your computer.

You can also generally order an actual CD from the computer manufacturer. I also suggest double checking the manual and re-making a new recovery disk, making sure that you follow the steps exactly.

Or, take it to Best Buy and have Geek Squad do it.
 

Bruiser

Forum Ride Along
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restart your computer. when it loads you want to go into the Bios menu and set your cd rom drive as the boot drive. then insert your restore cd
 
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EmtTravis

Forum Captain
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I figured out how to do it and got both my laptops done.. Thanks for the replies.
 
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