Just curious if anyone cares to share their process for keeping calls. I am just trying to see if there is a more efficient method than what we are doing. We are volunteer and quite antiquated with practice. I am looking to modernize things. I know they say don't fix what isn't broken....but what we are doing seems pretty broken to me.
Basically, when get dispatched to a call,and clear that call with dispatch, our times get emailed to us.
When we return to the station, we fill out a binder with the incident number, patient's initials, age, complaint, disposition, and crew.
Then we fill out a cover sheet with much of the same information above and staple the hospital facesheet to the cover sheet. The chart gets submitted electronically, and this paper bundle is put in the drawer for pre-billing look-over.
Issues with our current system: care providers forget to fill out the book or paper. Then they don't submit the chart on time. So billing has no idea the call even exists. I don't really have a reliable way to coordinate with dispatch to see a list of dispatched calls for the week.
Any advice?
Basically, when get dispatched to a call,and clear that call with dispatch, our times get emailed to us.
When we return to the station, we fill out a binder with the incident number, patient's initials, age, complaint, disposition, and crew.
Then we fill out a cover sheet with much of the same information above and staple the hospital facesheet to the cover sheet. The chart gets submitted electronically, and this paper bundle is put in the drawer for pre-billing look-over.
Issues with our current system: care providers forget to fill out the book or paper. Then they don't submit the chart on time. So billing has no idea the call even exists. I don't really have a reliable way to coordinate with dispatch to see a list of dispatched calls for the week.
Any advice?