EMT says she was denied service at Subway restaurant in Anderson

ANDERSON, Ind. — Christina Hannah is an emergency medical technician in Madison County.

She has often stopped at the Subway restaurant on Broadway Street on her way to work, especially on days she needs to grab something quick to eat. On Feb. 5, the EMT pulled into the drive-through at the Subway. With no response, she went inside to get a salad to go.

There were two employees inside. A young man and a young woman.

“I was on my way to work. I wanted to stop in and get something really quick. It didn’t go as planned. I was actually refused service while in uniform,” said Hannah. “They simply said they were not going to serve me. I flat out asked, ‘Are you free to serve me? You can’t do this.’ And the response that I got was, Yes, I can’.”

Read the rest here: https://fox59.com/news/call-rafael/emt-says-she-was-denied-service-at-subway-restaurant-in-anderson/

Assuming the facts are as reported, the owner of the subway franchise should terminate the two employees, unless it's the policy of the franchise that they can refuse service to people in uniform. If that is the case, Corporate should review the agreement they have with the franchise.

It's an interesting issue. Some places aren't wanting to serve ICE officers. Can they do that? A blanket policy of not serving anyone in uniform might make it easier for the employee. Puts us in a bad spot when we're hungry though. Subway's response is silly, and it's obvious from the closing paragraph they are only worried about the negative articles in the media.

It’s discrimination and therefore Illegal. Lawsuits need to start flooding the courts and these businesses broken.

Then these idiots can celebrate their victory from the unemployed point of view.

And the EMTs are free to refuse to enter any Subway due to the potential for violence against them. Sucks to be a patient having an emergency… Stage and wait for Police.

planetmike said:

Some places aren't wanting to serve ICE officers. Can they do that? A blanket policy of not serving anyone in uniform might make it easier for the employee.

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I can 100% guarantee that if they have a policy that says they can refuse to serve anyone, it wasn't designed to refuse to serve ICE officers, or EMS personnel. During the overwhelming majority of the cases that hit the media, it's an employee doing something without the support of management.

planetmike said:

Subway's response is silly, and it's obvious from the closing paragraph they are only worried about the negative articles in the media.

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An apology is 100% appropriate; however, any good boss will investigate a situation before taking action. Additionally, negative press is the last thing a small business owner wants (this Subway is owned by the Franchise owner, not Subway Corporate), as their profit margins are often slimmer than EMS agencies, so I can 100% understand why they wanted to prevent the story from coming out. However, a free meal is a really weak response; I would have expected the owner to say the person is no longer employed, as their actions don't represent the policies or standards of the store.

CCCSD said:

It’s discrimination and therefore Illegal. Lawsuits need to start flooding the courts and these businesses broken.

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I don't think employment type is one of the classes protected from discrimination... Lawsuits will likely be less sucessful than you would want.

CCCSD said:

Then these idiots can celebrate their victory from the unemployed point of view.

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these idiots should be terminated by their employer, if their actions run afoul of the standards set forth by their employer.

CCCSD said:

And the EMTs are free to refuse to enter any Subway due to the potential for violence against them. Sucks to be a patient having an emergency… Stage and wait for Police.

Click to expand...

Want to lose the PR war, as well as all public support for EMS? Do exactly this...

DrParasite said:

I can 100% guarantee that if they have a policy that says they can refuse to serve anyone, it wasn't designed to refuse to serve ICE officers, or EMS personnel. During the overwhelming majority of the cases that hit the media, it's an employee doing something without the support of management.

An apology is 100% appropriate; however, any good boss will investigate a situation before taking action. Additionally, negative press is the last thing a small business owner wants (this Subway is owned by the Franchise owner, not Subway Corporate), as their profit margins are often slimmer than EMS agencies, so I can 100% understand why they wanted to prevent the story from coming out. However, a free meal is a really weak response; I would have expected the owner to say the person is no longer employed, as their actions don't represent the policies or standards of the store.

I don't think employment type is one of the classes protected from discrimination... Lawsuits will likely be less sucessful than you would want.

these idiots should be terminated by their employer, if their actions run afoul of the standards set forth by their employer.

Want to lose the PR war, as well as all public support for EMS? Do exactly this...

Click to expand...

Sorry. That “PR war” works BOTH ways: since calling 911 is a voluntary act, and the public can either support EMS or agree with these idiots, and they don’t get a choice in EMS response, it’s moot. Go ahead and whine about those nasty EMTs and cut funding.

Then you can try and explain why nobody responded to that 911 call. Or…just refer them to Subway for EMS needs.

Stop mollycoddling these Anarchists. They are destroying society. But it’s much easier to excuse it than take a hard stand, eh?

Save your money. The food sucks