Does anybody work for a commercial EMS company that does their own dispatching that effectively and successfully uses an EMD approach to dispatching? I am looking at the possibility of changing my company's approach to sending everything lights and sirens to a more effective utilization of resources, and I would like to see how other systems are set up.
Companies w/ effective EMD
- Thread starter EKennett
- Start date
Our company has set c/c that are code 3 mandatory, and if a dispatcher thinks a call should be code 3, they dispatch the unit to get them rolling code 2, and then can call a supervisor and get code 3 approval and upgrade the unit en route to the call.
Edit: This is a BLS/cct only company.
Edit: This is a BLS/cct only company.
redcrossemt
Forum Asst. Chief
- 550
- 0
- 16
I've worked for two private companies... One used APCO EMD and one used Priority Dispatch from the NAEMD. Another large service in our area uses Priority Dispatch as well. I'm not totally familiar with APCO, but if you have any questions about NAEMD/PD let me know.
JonTullos
Forum Captain
- 341
- 0
- 0
I'm glad some of you have dispatchers who actually have to know what they're doing. Our dispatch is the county dispatch... these are the people who will transfer a caller to us even if they're in another county and will argue with us on air if we ask for LEO backup. Needless to say, we talk to them as little as possible and I certainly wouldn't trust them to function as an EMD.
My department uses NAEMD, with a system of five priorities, corresponding to the NAEMD determinants:
Priority 1/2/3 (EMD Echo/Delta/Charlie) - EMS code 3, first responders code 3
Priority 4 (EMD Bravo) - EMS code 3, no first responders if inside Austin, if outisde Austin, we get first responders code 3
Priority 5 (EMD Alpha) - EMS code 1, no first responders if inside Austin, if outside, we get first responders code 1
The medical director goes through and determines the priorities assigned to each determinant. Every EMS dispatcher is NAEMD certified. We are a NAEMD Center of Excellence.
Priority 1/2/3 (EMD Echo/Delta/Charlie) - EMS code 3, first responders code 3
Priority 4 (EMD Bravo) - EMS code 3, no first responders if inside Austin, if outisde Austin, we get first responders code 3
Priority 5 (EMD Alpha) - EMS code 1, no first responders if inside Austin, if outside, we get first responders code 1
The medical director goes through and determines the priorities assigned to each determinant. Every EMS dispatcher is NAEMD certified. We are a NAEMD Center of Excellence.
