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Please send me your contact information and I'll contact you. We've made considerable progress with the Zoll engineers. It may be mutually beneficial if we spoke directly. I'll be in the office every day next week except Tuesday the 1st.

Christopher, Thank you for your very thoughtful, well-articulated response. You're obviously a smart guy. Clearly you were willing to put more effort in your detailed response than I was in my question. As for the low pass filter, our units were already set to 40 Hz (filtered...

Thanks for the replies. Yes, we went through the expected troubleshooting of evaulating electrodes, retraining employees on lead placement and proper technique, and we still have problems. ALl of our paramedics are trained for basic 12-lead interpretation, but our medical control chose to...

I manage an ambulance company with about 70 ALS vehicles doing primary 9-1-1 work. We recently upgraded our cardiac monitors from the Zoll E-Series to the X-Series and are having some significant problems. Our issues mostly center around the new 12-lead interpretion algorithm. The X-Series...