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We are getting ready to go back for union negotiations for the first time. What kinds of things have you been successful at negotiating into your contract? What problems have you been running into during negotiations?

Always remember there is no right way or wrong way to do things. Everyone works different. It's a learning process for the new people. It's good to have a base pattern and direct from there with each situation. You know what I mean when there are medic's that are all over the place and the calls...