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  1. EMDispatch

    the 100% directionless thread

    Any Sussex people riding 107 today?
  2. EMDispatch

    Calming a parent.

    General suggestions from behind the radio. We're taught repetitive persistence. You can successfully refocus a manic or distraught person by using a calming tone (but firm), providing a focusing statement or task, and repeating it ia same manor until they respond. The statement should be along...
  3. EMDispatch

    the 100% directionless thread

    I got contacts a few months back for when I'm doing firefighting. It takes a few days/weeks for them to get comfortable. If they don't you may want to try eye drops. Mine still get to me, but I wear them most nights because I can't go blind to a night structure fire again. I find I have to...
  4. EMDispatch

    Forest Service and emergency med response?

    In our area we have FWS station, they're not staffed 24/7 and really only have a full crew during the winter months. However, the few full time guys will add themselves to incidents in the area. It also helps that they are local volunteers in their off time. It would make definitely make sense...
  5. EMDispatch

    the 100% directionless thread

    Good Luck, I hope you get it.
  6. EMDispatch

    Dispatcher hangs up on 911 caller after he cusses at her.

    It's very interesting. In my agency many of us have adopted the policy of saying that we're getting some more information to help the paramedics. That little phrase, provided before they start asking why, does wonders for reducing caller agitation. There also is a definite lack of any calming...
  7. EMDispatch

    Dispatcher hangs up on 911 caller after he cusses at her.

    Abusive callers are a regular issue and quite frankly the norm. We are expected to a certain point to take the abuse, but most agencies do have disconnect policies for extreme cases. I can make absolutely no judgement on the operator without hearing a full tape, which I doubt anyone will have...
  8. EMDispatch

    the 100% directionless thread

    This latest case they sort of happened... The victim was in a rocking chair, and the caller couldn't move them, or even adjust the airway. They tried their best to attempt compressions, but they were pretty distraught, so they didn't do a lot from what I could gather. They did get the pt...
  9. EMDispatch

    the 100% directionless thread

    No matter how many times I have to do it. Giving CPR instructions to a family member for a loved one, and for an extended period of time, is incredibly draining. It would be really nice if it actually worked once in while...
  10. EMDispatch

    EMD Training in Los Angeles County

    There are a couple in the area, but I'd caution against going out and just getting the certification, like I said different agencies use different systems, and will pay for your training. https://courses.prioritydispatch.net/CourseByLocation.aspx?abbrev=CA
  11. EMDispatch

    EMD Training in Los Angeles County

    It's incredibly rare to get the training and cert before being hired, especially since there are different protocols used by different EMD programs. In the LA area I know LAFD uses NAED EMD, not sure about other agencies though. But you may be able to find one by looking at local community...
  12. EMDispatch

    the 100% directionless thread

    I've had callers say something similar to describe a patients facial droop during a possible cva, and also had similar for psychiatric issues. It's all about the rest of the interrogation. The one that kills me is "he/she fell" I've has that be falls, intoxication, fainting, and siezures...
  13. EMDispatch

    the 100% directionless thread

    That's our first prompt in the EMD software whe we ask exactly what's happening... Alot of times I just type the first coherent words out of the callers mouths. We also don't have MDTs, so our units don't get to seem the ridiculous things I've typed.
  14. EMDispatch

    the 100% directionless thread

    Ouch! Just spent a couple hours on a fire... We had to call off operations b/c of apparatus freezing and we definitely weren't even that cold.
  15. EMDispatch

    the 100% directionless thread

    NAED started piloting nurse referral line systems I the past few years... They'll provide them with general info, urgent care numbers, and some places schedule appointments. The only two I was aware of using it were in KY and Tx. Not sure if that's what they're usng though.
  16. EMDispatch

    the 100% directionless thread

    I wish I worked in a place like that... There are 3-5 of us in our room handling all 911 calls and radio traffic for all but one agency in our county. Rob, you'll be great I'm sure. It just takes a while to get used to handling callers and interpreting what they're telling you. I hope you get...
  17. EMDispatch

    the 100% directionless thread

    I'd kill for a big room... we're jammed into a little one. It's awesome that you have a lot of seasoned veterans too. It seems like people either mesh with it and stay on forever, or are out the door real quick.
  18. EMDispatch

    the 100% directionless thread

    It's very fun, rewarding, and challenging. Especially in unified PD/Fire/EMS centers with joint calltakers/dispatchers. Unfortunately it also has a nasty burnout rate. Most dispatchers last less than 5 years.
  19. EMDispatch

    the 100% directionless thread

    You'll have fun over on the darkside. Just remember your experiences when you head back out onto the street. It's a different world on this side of the radio.
  20. EMDispatch

    the 100% directionless thread

    Yeah, spent eight years on the Great Lakes before heading down here...
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